Responsibilities
- Own business analysis and requirements gathering for the client's ecommerce platform: work directly with internal teams (merchandising, operations, finance, marketing, customer experience) to understand workflows, pain points, and priorities
- Translate high-level business needs into detailed, engineering-ready functional requirements, user stories, and acceptance criteria for system enhancements, bug fixes, and new features
- Lead discovery activities, including problem definition, requirements elicitation, solution exploration, prioritization, and MVP scope definition
- Maintain the backlog (Asana on the client side), ensuring proper prioritization, ordering, dependency mapping, and alignment with business objectives; conduct backlog refinement sessions with client stakeholders and the delivery team
- Perform story decomposition following INVEST criteria and standard practices; elicit non-functional requirements from technical stakeholders
- Maintain comprehensive functional documentation, including system communication, UI copy, and other project artifacts; ensure baseline documentation is updated following requirement changes
- Create and maintain visual supporting materials such as wireframes, user flows, process diagrams, data flow diagrams, and UI/UX prototypes
- Analyze complex business processes, system integrations, APIs, and data flows to ensure proposed solutions align with business and technical requirements
- Be the bridge between business users and engineers: run demos, manage expectations, communicate timelines and trade-offs in plain language, and close the loop when work ships
- Build with AI, hands-on: use AI-assisted development tools to independently deliver small-to-mid-sized internal applications — for example, a product information management (PIM) tool — end to end
- Identify and prototype AI-powered functionality: spot opportunities to apply LLMs and automation to business workflows (content generation, data enrichment, internal assistants), build proofs of concept, and carry successful ones to production with the team
- Define acceptance criteria with QA and coordinate user acceptance testing (UAT) with business stakeholders before release; transform feedback into actionable backlog items
- Organize and facilitate requirements workshops, discovery sessions, walkthroughs, and technical review meetings
- Establish and own an efficient change management process; ensure changes to project baselines are communicated to, assessed, and approved by key stakeholders
- Proactively identify, communicate, and mitigate business, operational, and technological risks; participate in bug triage and release planning activities
- Monitor and maintain release scope, versioning, and requirement traceability throughout the delivery lifecycle
- Advise development and QA teams during implementation, resolve product and process blockers, and support effective decision-making throughout delivery
- Contribute to pre-sales activities, including discovery workshops, solution scoping, effort estimation support, and proposal preparation
- Mentor junior Business Analysts and contribute to business analysis standards, best practices, and knowledge-sharing within the company
Requirements
- 5 years of Business Analysis experience in software development projects (at least), ideally including client-facing roles (consulting, solutions engineering, agency delivery, or technical business analysis) where you owned stakeholder relationships directly
- Strong expertise in Agile/Scrum methodologies, SDLC, and requirements management
- Proven requirements-gathering experience with non-technical stakeholders — able to extract what people actually need, not just what they ask for
- Experience leading discovery activities, stakeholder workshops, and (ideally) pre-sales engagements
- Experience analyzing complex systems, integrations, APIs, and business processes
- Proficiency in process modeling, prototyping, and requirements visualization techniques
- Strong analytical and data-driven decision-making skills
- Working knowledge of SQL for data analysis and validation
- Advanced Excel/Google Sheets and reporting capabilities
- Understanding of UI/UX best practices and digital product development
- Real, current experience with AI-assisted development and building LLM-powered features (working with model APIs, prompt design, evaluating output quality), with the ability to identify business use cases
- Hands-on ability to ship working software independently — e.g., a functional internal web app with a database behind it, delivered end to end
- Excellent communication, facilitation, negotiation, and stakeholder management skills — comfortable presenting to executives and translating both directions between business and engineering
- Self-directed and organized, able to manage multiple initiatives and drive decisions in a client-facing environment with broad ownership across multiple business teams
- Bachelor's or Master's degree in computer science (or similar technical field)
- Level of English: Upper-Intermediate (at least)
Nice to Have
- BA, Scrum, Product Ownership, or related certifications (would be a plus)
- Ecommerce or retail domain experience — catalog/product data, orders, fulfillment, promotions (would be a plus)
- Experience with PIM, OMS, ERP, or similar internal business systems (would be a plus)
- C#/.NET or Vue exposure (would be a plus)
Work Arrangement
Remote (City/Region) — Lviv
Additional Information
- Level of English: Upper-Intermediate (at least)
