Chicago, IL Hybrid Full-time USD 95,000 – 105,000 / year

Jet Support Services, Inc. is hiring a Senior Business Analyst

Responsibilities

  • Advance product vision by researching and validating intuitive user experiences through ideation, sketching, and concept testing.
  • Collaborate with stakeholders to define project objectives, requirements, and success criteria while assessing technical feasibility and design impact.
  • Gain in-depth knowledge of current product features, business rules, and customer processes to support product evolution and expansion.
  • Transform ideas and requirements into detailed deliverables such as wireframes, user stories, acceptance criteria, workflow diagrams, and documentation.
  • Work with engineering teams to evaluate technical options and develop practical, innovative solutions to implementation challenges.
  • Partner with quality assurance teams by establishing test criteria, aiding test planning, analyzing outcomes, and shaping testing strategies.
  • Lead and support user acceptance testing activities, including test execution, issue verification, approvals, and readiness assessments.
  • Make strategic decisions on user interface and experience design for new and existing features, balancing usability, consistency, and technical limitations.
  • Help refine current product development and delivery processes and establish new ones where necessary.
  • Engage effectively with cross-functional colleagues including analysts, developers, project managers, and QA specialists.
  • Support the creation of documentation such as release notes, user manuals, and other content to aid product adoption and use.

Compensation

Annual base pay typically ranges from $95,000 to $105,000, with final offers influenced by location, expertise, education, and experience. Additional compensation may include discretionary or performance-based bonuses.

Work Arrangement

Not specified

Team

Cross-functional collaboration with analysts, developers, project managers, and QA teams

Other

  • Total rewards may include an annual discretionary bonus plan, incentive or sales bonus plan, or other forms of additional compensation depending on role.
  • Full-time employees in the USA, Canada, or the Philippines receive a comprehensive benefits package including medical, dental, vision, and retirement savings from day one.
  • The company is an equal opportunity employer and considers all applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or other legally protected characteristics.
  • Unsolicited resumes from recruiters or third-party agencies are not accepted for posted positions.
  • No fees are paid to third parties who submit unsolicited candidate applications directly to hiring managers or the Recruiting Team.

Not specified

About company
Jet Support Services, Inc.
Jet Support Services, Inc. appears to be an aviation-related company specializing in support services, potentially focusing on aircraft maintenance, documentation, or related technical support.
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Job Details
Department Maintenance Software Product
Category other
Posted 4 months ago