Responsibilities
- Drive strong sales performance across all product lines, emphasizing high-end jewelry collections.
- Provide outstanding client service while showcasing in-depth knowledge of products.
- Keep client records updated and managed according to established policies.
- Deliver consistently excellent service at every touchpoint and cultivate lasting client relationships.
- Facilitate smooth client interactions between retail locations and central operations.
- Guide and assist junior brand ambassadors in their professional development.
- Exchange insights freely and remain adaptable to shifting business priorities.
- Plan and lead educational presentations highlighting diamond expertise and product details.
- Remain alert and proactive in protecting both team members and inventory.
Benefits
- Annual base salary ranging from $79,000 to $84,000 USD
- Eligibility for bonus and commission incentives
Work Arrangement
On-site
Act Like an Owner
Take full responsibility for the store's performance and client satisfaction. Make decisions that align with the brand's values and long-term goals.
Create Clarity
Communicate clearly and effectively with clients and team members. Ensure everyone understands the brand's vision and objectives.
Empower Teams
Encourage and support team members to achieve their best. Provide training and development opportunities to enhance their skills.
Challenge Conventions
Innovate and think creatively to improve sales strategies and client engagement. Stay ahead of industry trends and competitor practices.
