Responsibilities
- Develop AI-driven systems that analyze live voice data and transcriptions to generate structured insights and contextual understanding.
- Design scalable, distributed AI pipelines that support reliable, real-time agent-based workflows across multiple teams.
- Work closely with internal and external stakeholders to deliver AI tools that empower users on the platform.
- Quickly build and test machine learning and large language model prototypes to address complex, uncertain challenges.
- Improve system performance across all layers to deliver maximum value, from model design to service coordination.
- Help shape the primary AI interfaces that define the user experience for next-generation agent-based capabilities.
Benefits
- Flexible time-off policy
- 401k plan for future savings
- Comprehensive medical, dental, and vision benefits for employees and dependents
- Parental leave program featuring paid night nurse services and phased return to work
- Coverage for infertility and assisted reproductive technologies
- Employee referral bonuses for successful hires
- Office snacks, drinks, and team celebrations
- Diversity and inclusion initiatives supporting employee resource groups including women, Latinx, Black, AAPI, LGBTQIA+, gender-diverse, disability, and military/veteran communities
Other
- The company is an equal opportunity employer.
- Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
- The organization values individuals beyond their resumes, focusing on the whole person.
- Candidates are welcome to apply even if they don’t meet every listed qualification.
