NielsenIQ is hiring a Senior Analyst, Executive Finance Support COE

We are seeking a dedicated and detail-oriented Legal Support Specialist to join our global team. This role will be responsible for supporting various legal administrative tasks, managing the Legal Tracker Administration, providing Vendor Management & Procurement Support and process Invoices to ensure smooth operations. Responsibilities 1. Legal Tracker Administration: Manage onboarding of law firms into the Legal Tracker system, including coordinating execution of NIQ’s Outside Counsel Billing Guidelines and ensuring firms are established as approved vendors in all applicable internal systems for payment through SAP. Create and maintain legal matters within Legal Tracker, ensuring accurate and timely setup (analogous to PO creation in procurement systems). Review and approve legal invoices as part of the initial approval workflow, ensuring compliance with NIQ’s Outside Counsel Billing Guidelines and internal policies. Manage invoice disputes through the Legal Tracker system and over email, working directly with external law firms and internal attorneys to resolve billing guideline violations, invoice rejections, billing adjustments, and other invoice-related issues Configure and manage approval workflows for legal matters and invoice processing. Generate and distribute reports for Legal and Finance teams, providing insights into legal spending and budget tracking. Act as the Legal Tracker system administrator and primary internal point of contact, managing the relationship with Thomson Reuters/Legal Tracker personnel, overseeing issue resolution and system enhancements, troubleshooting system and user issues, and ensuring the platform is configured and utilized effectively to support Legal operations, financial controls, and reporting requirements. 2. Vendor Management & Procurement Support: Facilitate vendor registration and onboarding in Ariba for legal service providers outside of law firms. Create and manage Purchase Orders (POs) in Ariba for applicable legal vendors. Manage Urgent Payment Request Act as a key liaison between vendors and internal stakeholders (Legal, Finance, Procurement) to resolve issues related to vendor setup, invoicing, and payments. Proactively assist vendors in navigating internal processes and ensure smooth onboarding and engagement. 3. Invoice Processing: Submit invoices through systems such as Serengeti or applicable platforms for processing. Work closely with the Procure-to-Pay (P2P) team to ensure invoices are processed accurately and paid on time. Track invoice status, proactively identify delays, and drive resolution through follow-ups. Ensure invoices meet compliance requirements before submission. 4. Stakeholder & Vendor Engagement Maintain continuous coordination with vendors and internal legal team members to address issues and ensure timely resolution. Demonstrate strong stakeholder management by effectively communicating expectations and ensuring compliance with invoicing and vendor requirements. Exhibit the ability to firmly yet professionally enforce policies, including declining non-compliant invoices or incomplete vendor submissions. 5. Process Improvement, Controls & Governance Identify gaps, inefficiencies, or delays within existing processes and proactively recommend improvements. Drive initiatives to streamline workflows, reduce turnaround times, and enhance user/vendor experience. Establish and maintain robust controls and governance frameworks to ensure accuracy, compliance, and timeliness. Monitor adherence to SLAs and continuously improve operational performance.