Responsibilities
- Define and communicate a strategic AI product vision that supports organizational goals and customer needs.
- Research market trends and user behavior to uncover AI opportunities in training, compliance, and frontline operations.
- Evaluate existing AI offerings in industrial and connected worker platforms to inform product decisions.
- Work with leadership, sales, and customer support teams to align AI projects with business impact.
- Run rapid discovery efforts to test the viability, user value, and return on investment of AI concepts.
- Transform advanced AI functionalities into intuitive, user-centered product features.
- Specify product requirements, user stories, and technical details for AI capabilities such as conversational interfaces, search functions, predictive insights, and automated content generation.
- Coordinate with engineering and data science teams to ensure AI solutions are scalable, secure, and high-performing.
- Create measurable KPIs to track usage, accuracy, and business impact of AI features.
- Collaborate with marketing and sales to craft clear, persuasive messaging around AI products.
- Prepare go-to-market strategies including training materials, sales tools, and communication plans.
- Monitor post-launch performance, study user engagement, and lead optimization efforts.
- Gather structured user feedback to guide ongoing product refinement.
- Engage directly with customers to understand real-world challenges and validate AI solutions.
- Explain complex AI concepts in simple, accessible language for diverse audiences.
- Provide leadership and stakeholders with regular updates on roadmap progress, risks, and results.
- Support customer-facing teams with demonstrations, documentation, and product insights.
Benefits
- Medical, dental, and vision insurance options
- Pet insurance coverage
- 401K plan with employer matching
- Flexible Spending Account and Health Savings Account options
- Generous parental leave policy
- Performance-linked bonuses and equity grants
- Supportive and collaborative workplace culture
- Fully remote work model
- Stipend for home office setup
- Gym membership reimbursement
- Generous paid time off, including volunteer leave
- Complimentary lunch delivery on Wednesdays
Compensation
Performance-based bonuses and equity options
Work Arrangement
Remote-first work environment
Other
- Applicants must have authorization to work in the U.S. for any employer.
- Refugee and asylee status applicants are welcome if they can verify status before employment begins.
- Privacy: AWS allows customers to store data in AWS GovCloud (US), a region managed exclusively by U.S. citizens within U.S. data centers.
- AWS GovCloud (US) is a segregated cloud environment accessible only to U.S. persons employed by U.S.-based organizations.
- The company promotes diversity and inclusion in the workplace.
- Employer is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or other protected characteristics.
- Candidates with disabilities may request accommodations through their recruiter.
- In accordance with the Los Angeles Fair Chance Ordinance, qualified applicants with arrest or conviction records will be considered.
- Per the San Francisco Fair Chance Ordinance, qualified applicants with criminal histories will be considered for employment.
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