Responsibilities
- Provide operational support for SecOps tool alerts, triaging, and maintenance.
- Work with the SecOps team and other stakeholders to test and uncover vulnerabilities.
- Assist with investigating cybersecurity incidents and investigations.
- Monitor email and the ticketing system for security-related issues and follow through until they are resolved.
- Troubleshoot problems with tools and infrastructure owned by the SecOps team (on-premise and cloud based).
- Provide support to the SecOps team with documentation for SOPs, playbooks, and how to walk throughs.
- Stay up to date with adversary tactics, techniques, and procedures (TTPs) and general security related events and news.
- Be responsible for all areas involving IT and operations infrastructure to ensure effective performance and data confidentiality, integrity and availability.
- Be responsible for documenting, monitoring and reporting on various security related systems and processes to ensure system and data integrity, security and availability.
- Evaluate and choose the right tools together with the various team(s) to best suit the company’s needs.
- Test, maintain and challenge the chosen solutions to comply with securities best practices.
- Work closely with the IT and System teams on hardening and configuration management on cloud and infrastructure tools to align with security and regulatory best practices.
- Perform analysis of transactional data, log files and/or other system outputs to identify malicious or anomalous activity.
- Be available to work in an on-call rotation.
Requirements
- Hands-on experience with multi-cloud service environments.
- Hands-on experience with GCP, Elastic, OKTA, IDM, AD, JAMF and Windows, Linux, MacOS Operating systems.
- Experience with responding to security incidents and log analysis.
- At least 3 years experience in IT / System teams in a SAAS /Cloud company.
- Experience with establishing procedures, reports, SLA's and escalations.
- Ability to work under pressure in dynamic environments.
- Excellent interpersonal and effective leadership skills.
- Problem-solving skills and ability to work under pressure
- Ability to communicate using English (both speaking and writing)
- Valid CompTia CySA+ Certificate
Nice to Have
- Knowledge of Python / Go (big advantage)
Benefits
- Health: medical, dental, and vision
- Time away: 28 vacation days
- Development: Generous tuition reimbursement and access to internal professional development resources.
- Additional: Food Vouchers.
Work Arrangement
Remote (Worldwide)
Additional Information
- Ability to support during US hours
- The job requires on-call duty
- Excellent interpersonal skills
- Strong command of the English language (written and spoken)
- Critical thinking skills
- Problem solving skills
- Attention to detail required
- Communications skills necessary (both listening, and speaking)
- Ability to prioritize tasks.
