Endava is hiring a SAP S/4HANA Order to Billing (SD)

In this role, your day-to-day activities will include: Monitoring ServiceNow incident queues for your assigned functional areas Performing initial evaluation and triage of support tickets Communicating directly with impacted users to understand reported issues Analyzing issues and determining the appropriate path to resolution Performing SAP configuration changes as needed to resolve break/fix issues Coordinating with technical teams when development or cross-functional support is required Working with business users to validate solutions and capture test evidence Documenting analysis, actions taken, and resolution details in accordance with support processes