Responsibilities
- Manage user accounts, profiles, roles, permission sets, and security settings to ensure proper access and data protection
- Customize Salesforce objects, record types, fields, Lightning pages, and layouts to optimize user experience and data management
- Build and manage Flows, workflow rules, and approval processes, focusing on automation and efficiency
- Develop and maintain reports, dashboards, and data visualizations to support operational and leadership reporting
- Use Data Loader, Data Import Wizard, and other tools for data import/export, cleansing, and validation
- Conduct regular data audits, backups, and validations to maintain system integrity and compliance
- Write and maintain Apex classes, triggers, batch jobs, and scheduled processes for automation and integration
- Build Lightning Web Components (LWC) and Visualforce pages to extend system functionality
- Integrate Salesforce with third-party systems via APIs and middleware tools to enable seamless data flow
- Perform code reviews, unit testing, and user acceptance testing (UAT) to ensure solution quality and reliability
- Plan, manage, and execute deployments across sandbox and production environments using Change Sets, Ant Migration Tool, and Salesforce CLI (SFDX)
- Collaborate with QA and DevOps teams to support CI/CD pipelines and ensure smooth, low-risk releases
- Maintain detailed deployment and configuration documentation for traceability and compliance
- Monitor post-deployment performance and implement corrective actions as needed
- Act as a primary point of contact for Salesforce-related inquiries, enhancements, and troubleshooting
- Partner with business analysts, project managers, and end users to gather and refine requirements
- Deliver end-user training, create documentation, and promote best practices across the organization
- Participate actively in Agile ceremonies including sprint planning, retrospectives, and stand-ups to ensure alignment and timely delivery
- Monitor system health, identify areas for improvement, and implement performance enhancements
- Stay informed of Salesforce seasonal releases, evaluating and deploying relevant new features
- Maintain adherence to data governance, security, and compliance policies
- Support documentation of configurations, architecture, and integrations for transparency and audit readiness
- Other duties as assigned, in accordance with training and qualifications
- Uphold our core values and be a valuable member of the Four Hands team: Be open and honest Reach for excellence Act with responsibility Value the whole person Enjoy the journey
Requirements
- 4+ years of professional experience as a Salesforce Developer and Administrator
- Salesforce Certified Platform Developer I
- Salesforce Advanced Administrator
- Strong proficiency in Apex, SOQL, SOSL, LWC, Visualforce, and declarative automation tools such as Flows
- Proven experience with Salesforce deployments, upgrades, and integrations in multi-environment orgs
- Demonstrated ability to translate business needs into scalable, technical Salesforce solutions
- Strong analytical and problem-solving skills, with attention to detail and system scalability
- Excellent communication and stakeholder management across technical and non-technical teams