Responsibilities
- Actively seek new business through cold calling, networking, and maintaining a strong community presence.
- Advise customers over the phone and in our showrooms, providing expert guidance on products and exceptional service to meet their appliance needs.
- Welcome and engage customers with empathy, addressing concerns with timely solutions and credible advice.
- Strive to meet monthly and annual sales and revenue targets while delivering the highest level of customer service.
- Collaborate with colleagues, fostering open communication to ensure a consistent exceptional experience and a positive work environment.
- Engage in ongoing professional development to stay current with Trail systems, operations, market information, products, pricing, and trends.
- Act as a proud ambassador for Trail Appliances, using our mission and values as the foundation for success.
Requirements
- Minimum 3 to 5 years of retail or sales experience, preferably in a similar role or customer service setting.
- Willingness to work a flexible schedule, including evenings and weekends.
- Ability to travel to the assigned store or learning facility.
- Legal authorization to work in the country where the store is located.
Nice to Have
- Knowledge of appliances or the industry.
- Proficiency in a second language: Mandarin, Cantonese, Korean, Punjabi, or Hindi.
- Relatable experience with everyday household tasks such as laundry, dishwashing, refrigerator organization, or meal preparation.
- Passion or interest in lifestyle topics like food, wine, cooking, fashion, coffee, home design, or construction.
- Bachelor’s degree or equivalent education.
Benefits
- Guaranteed salary during the 12-month training period, with the option to keep the higher of commission or training salary.
- After 12 months, 100% commission with unlimited earning potential.
- Eligibility for commissions and in-house and manufacturer incentives within the first year.
- Pure commission on delivered goods plus additional incentives after the training period.
- Paid time off.
- Generous employee discounts.
- Extended health care.
- Dental coverage.
- Professional development programs.
- Opportunities for career growth.
Compensation
Guaranteed salary during the first 12 months of training, after which the role becomes 100% commission with uncapped earning potential; you retain the higher of commission or training salary during the training period.
Work Arrangement
On-site at the assigned store or learning facility, with travel required.
Team
Collaborative team environment focused on exceptional customer experience and positive working relationships.
To be Successful in this Role You Are
- Caring: You genuinely enjoy and care about people, making others feel valued and appreciated.
- Determined: Self-motivated and obsessed with achieving results, pursuing relationships, and overachieving sales goals.
- Entrepreneurial: A hunter with confidence, tenacity, and readiness to cold call, seek new business, and expand your network.
- a Closer: Skilled at guiding customers through the sales funnel and closing deals efficiently.
- Integrity: Honest even when uncomfortable, doing what is right rather than what is easy.
- Curious: Love learning and self-improvement, with a fresh outlook and active listening to understand customers.
- a Solution Finder: Proven ability to develop creative, relevant solutions for customer needs and solve problems.
- a Goal Orientated - Time Manager: Superior planning, goal-setting, and organizational skills with effective time management.
- Optimistic: Known for being positive, kind, approachable, and enjoyable to be around.
- Patient: Understands success takes time, persevering through challenges without losing motivation.
- Well spoken: Speaks with conviction and clarity, communicating effectively both written and verbally.
- a Business Administrator: Comfortable with intermediate math, administrative tasks, and computer skills, with flexibility to learn new systems.
Our core values
- Integrity – We do what’s right, even when no one is looking.
- Improvement – We do it well. Then we do it better.
- Caring – We put ourselves in others’ shoes.
- Authenticity – We like people, not pretense.
- Determination – We kick down walls.
Other
- Must be willing to work a flexible schedule including evenings and weekends.
- Must have the ability to travel to assigned store or learning facility.
- Must be legally authorized to work in the country in which the store is located.
Not specified; must be legally authorized to work in the country.
