Responsibilities

Lead regular sales operations cycles, including weekly forecasting and pipeline reviews with sales leadership.
Establish and maintain a consistent weekly operations rhythm with standardized performance metrics.
Define and enforce clear sales stage criteria, progression requirements, and data completeness standards.
Develop trusted sales reports and dashboards covering pipeline health, forecast accuracy, conversion rates, cycle times, and leading indicators.
Collaborate with Finance and Revenue Operations to align on definitions and ensure reporting integrity for planning purposes.
Ensure partner channel reporting is accurate, delivered on time, and reliable for decision-making.
Improve CRM data quality by identifying and resolving critical data issues related to ownership, stage, value, close date, product, region, and source.
Create training materials to support long-term adoption of sales processes and systems.
Manage the Deal Desk process, including workflow design, discounting policies, and approval workflows.
Standardize quote and order documentation to streamline contracting, billing, and downstream operations.
Balance speed and control in sales processes while maintaining auditability.
Support go-to-market strategies by managing territory and account assignments.
Assist in defining lead routing rules and monitor compliance with service level agreements.
Track monthly pipeline generation against targets, identify gaps early, and escalate risks.

Work Arrangement

Hybrid — Seoul

Team

cross-functional

About us

The company aims to transform language learning by building an AI-powered, conversation-first tutoring experience accessible anytime. With over two billion people learning languages globally, the platform offers personalized, one-on-one speaking practice through technology. Launched first in South Korea in 2019, it has become the top language learning app there and now supports learners in over 15 languages across multiple markets. Backed by more than $150 million in venture funding from leading investors, the company operates globally with teams in San Francisco, Seoul, Tokyo, Taipei, and Ljubljana. Its enterprise division delivers language training solutions for global businesses, currently focused on Korea and Japan, and is scaling rapidly as a key growth driver.

Why work at Speak

1. Join a high-performing, close-knit team during a pivotal growth phase: the company has achieved product-market fit, recently secured Series C funding, and offers a rare opportunity for an individual to shape a major new business line. 2. Engage in meaningful, career-defining work alongside talented, respected colleagues who are passionate about their craft. 3. Operate in a truly global environment—available in over 40 countries with offices in key cities, offering regular interaction with international users and travel opportunities. 4. Make a significant impact by helping millions of people achieve their language learning goals, a skill that profoundly changes lives.

Other

This is a full-time role based in Seoul with a hybrid work model.
The position has global scope and influence.
Candidates must thrive in fast-paced environments where systems evolve rapidly through iterative development.
Close collaboration with Sales Leadership, Sales, Finance, Customer Success, Marketing, and Product teams is required.
Fluency in both English and Korean is mandatory.