Responsibilities
- Evaluate key performance indicators such as pipeline strength, bookings, customer retention, product engagement, and annual recurring revenue trends to uncover risks and growth opportunities.
- Conduct in-depth cohort, segmentation, and sales funnel analyses to inform strategic decisions.
- Lead the development and upkeep of executive dashboards using platforms like Salesforce, Look游戏副本, Tableau, or similar tools.
- Generate recurring business summaries including weekly reviews, monthly KPI reports, and materials for senior leadership and board-level presentations.
- Assist in the sales forecasting process and uphold accuracy and consistency of sales data within the CRM system.
- Develop and refine predictive models used for capacity planning, sales representative productivity, territory effectiveness, and quota assignments.
- Collaborate with sales, marketing, customer success, and product operations teams to align data systems and streamline workflows across platforms such as Salesforce, Pendo, Gainsight, Marketo, and Snowflake.
- Establish and enforce standardized data definitions and reporting practices across departments to ensure accurate end-to-end sales funnel tracking.
- Deliver actionable insights to guide go-to-market planning, including quota design, territory structuring, and workforce planning.
- Assess the effectiveness of new operational processes and sales enablement initiatives.
- Monitor key performance metrics, detect breakdowns in go-to-market processes, and suggest improvements to boost efficiency and output.
- Respond promptly to urgent analytical requests from senior executives with detailed reports on win rates, product performance, average selling price, churn causes, and other strategic topics.
Work Arrangement
Remote (Worldwide)
Team
Collaborates across functions with Sales Management, Marketing Ops, Customer Success Ops, Product Ops, and GTM leadership.
WHAT YOU SHOULD KNOW ABOUT US
- We maintain a relaxed yet professional culture, offering flexibility in work style while focusing on delivering innovative, high-quality solutions that drive customer success.
- We are deeply committed to providing services that positively impact our clients and their businesses.
- We embrace diversity and foster trust-based relationships by respecting individuals for who they are.
- Teamwork and collaboration are central to solving challenges for both colleagues and customers.
- Our team is vibrant, curious, and passionate about making a meaningful impact—we invite you to join us!
LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT
- Be part of a forward-thinking, remote-first global workforce that values innovation, creativity, and teamwork.
- No matter your location or career stage, this is a place to grow within a global organization that operates with the energy and agility of a startup, where your voice is heard and your development matters.
A GLOBAL COMPANY WITH A LOCAL PRESENCE
- We recognize the value of both office and remote work and promote a healthy balance, offering flexibility to collaborate in person or virtually.
- Our teams are experienced in working effectively in fully virtual environments.
- Our headquarters is located in the modern Bell Works complex in Holmdel Township, New Jersey.
- Office spaces are available for use when remote work is impractical or for team-building, training, and brainstorming sessions.
- We have team members across more than 30 U.S. states, 7 countries, and multiple regional offices, each offering unique benefits and community engagement opportunities.
- Whether remote or on-site, you’ll join a community that values diversity and is deeply committed to our products, clients, communities, and one another.
RELAX, WE'VE GOT YOU COVERED
- Employees receive a comprehensive benefits package including health, dental, and 401k with company matching, plus additional perks.
- Achieve work-life balance through Flexible Time Off or generous PTO (depending on role) and paid holidays.
- Eligible for up to four weeks of paid bonding leave.
- Tuition reimbursement available.
- Access to a robust Employee Assistance Program via TotalCare, offering 24/7 free counseling, financial advice, legal support, adoption assistance, and more.
- 24/7 virtual medical care through Teladoc.
- Quarterly recognition awards based on peer nominations.
- Regional discounts and special perks.
- Opportunities to engage in charitable activities and community giving.
GROW WITH US
- We value attracting and retaining top talent and support ongoing personal and professional development.
- We encourage internal mobility, especially for employees with deep product knowledge and passion, to explore new roles within the organization.
- Employees have access to 24/7 video libraries for soft skills and role-specific training, along with live learning sessions offered throughout the year.
JOIN OUR WINNING TEAM!
- 10-time recipient of the Best Place to Work in New Jersey award by NJBiz.
- Recognized with numerous accolades for product excellence, growth, and company culture, including Inc. 5000, SaaS Awards, IT World Awards, Globe Awards, Silver Stevie Employer of the Year, and Best Place to Work by Inc. Magazine.
- Named one of the Top 100 Software Companies of 2022 globally by The Software Report.
Equal Opportunity Employer
- We are an equal opportunity employer and consider all applicants regardless of race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
- Not every requirement may match your background? Research shows women and underrepresented groups often hesitate to apply unless fully qualified. We’re building an inclusive workplace and encourage you to apply even if your experience doesn’t perfectly align—we may have the right role for you.
Other
- Ability to travel up to 10%.
- Flexible Time Off or generous PTO plan (role dependent).
- Paid holidays.
- Up to 4 weeks paid bonding leave.
- Tuition reimbursement.
- 24/7 access to virtual medical care with Teladoc.
- Quarterly awards based on peer nominations.
- Regional discounts and perks.
- Opportunities to participate in charitable events and give back to the community.
Not specified
