United States / Ontario / British Columbia Remote (Country) Full-time USD 120,000 – 211,365 / year

Swiftly is hiring a Sales Manager, SMB

Responsibilities

  • Recruit, onboard, and develop a high-performing team of SMB Account Executives.
  • Establish and maintain a coaching rhythm: regular 1:1s, call reviews, deal reviews, and skills development sessions.
  • Set clear performance expectations and hold the team accountable to activity metrics, pipeline targets, and quota attainment.
  • Foster a culture of learning, collaboration, and continuous improvement across the team.
  • Own the team's pipeline generation strategy, ensuring AEs prospect approximately 50 to 60% of their own pipeline through outbound calling, email campaigns, and tools such as LinkedIn.
  • Drive disciplined territory planning and account prioritization across the SMB segment.
  • Support AEs in navigating public-sector deals with typical 3 to 8 month sales cycles, multiple stakeholders, and government procurement processes.
  • Actively join AEs on discovery calls, demos, and business case development when needed.
  • Maintain accurate forecasting and pipeline reporting in Salesforce; provide weekly forecast updates to leadership using Swiftly's forecast methodology.
  • Achieve and exceed team revenue goals.
  • Champion and enforce the SPICED sales methodology across the team.
  • Coach the team on identifying and mitigating deal risk, partnering with leadership, internal partners, and executives as needed.
  • Oversee Swiftly's responses to public solicitations within your team's territories, with the support of our internal procurement team.
  • Represent Swiftly at industry conferences (APTA, TransITech, state transit associations) and coach your team on event strategy.
  • Partner cross-functionally with Marketing, Product, and Customer Success to refine messaging, share market feedback, and improve the buyer experience.
  • Lead the adoption of AI-assisted and modern sales workflows that improve prospecting efficiency and sales effectiveness.

Requirements

  • 7+ years of B2B SaaS sales experience, with at least 3 years in a frontline sales management role.
  • Proven track record of leading teams to meet or exceed quota in a new-logo sales environment.
  • Strong coaching instincts — you develop reps, not just manage them.
  • Experience with consultative sales cycles involving multiple stakeholders and procurement processes.
  • Proficient with Salesforce, Gong Engage, ZoomInfo, LinkedIn Sales Navigator, and modern sales tools.
  • Excellent communication skills — you can lead a team meeting, run a deal review, and present to executives with equal confidence.
  • Willingness to travel for conferences, team events, and strategic customer meetings.

Nice to Have

  • Experience scaling an SMB sales team is a strong plus.
  • Comfortable with government or public-sector sales; transit industry experience is a plus but not required.

Benefits

  • Competitive salary
  • Equity compensation for every employee
  • Medical, Dental and Vision
  • Retirement with Employer Match
  • Flexible Spending Account (FSA)
  • Home office setup reimbursement
  • Monthly cell/internet reimbursement
  • Monthly 'Be Well' stipend
  • Flexible PTO with a recommended minimum
  • Flexible work environment
  • 16 paid holidays, including holidays in months without US national holidays
  • 12 fully paid weeks of leave for child birth/adoption

Compensation

Competitive salary and equity compensation

Work Arrangement

Flexible work environment

Team

Customer-facing team members and other specific roles may be expected to travel more frequently.

Other

  • Travel: Swiftly employees can generally expect to travel 1–2 times a year for in-person company or team offsites. Customer-facing team members and other specific roles may be expected to travel more frequently.
  • Visa sponsorship: At this time we are unable to provide Visa sponsorship.
  • E-Verify: Because we work with public agencies, we participate in E-Verify.

At this time we are unable to provide Visa sponsorship.

Required Skills
Salesforce
Job Details
Location United States / Ontario / British Columbia
Work mode Remote (Country)
Employment Full-time
Salary USD 120,000 – 211,365 / year
Department Sales – Sales - Account Executive
Category other
Posted 3 months ago
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About company
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Swiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance.
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