Responsibilities
- Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions
- Understand and qualify customer goals with KPIs and effectively articulate Algolia’s ability to meet them
- Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification
- Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem.
- Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams
- Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world.
- Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding
Requirements
- Fluency in Italian and English
- Obsessed with Solving Customer Problems
- 3+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space
- Previous software development experience in one or more of the following areas: Front End: JavaScript, TypeScript, React, Back-End: Java, Ruby, Go, Node, Python, Swift/Objective-C
- Experience with data formats and data transformation
- Great oral and written communication skills
- Superior organisational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail
- Experience at our current stage and beyond ($150-300M+ ARR range, high growth, lots of change and building internal infrastructure)
Nice to Have
- Additional European languages such as Spanish
- A background in the search industry or e-commerce
- Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, commercetools and alike
- Familiarity with emerging concepts in agentic AI systems (e.g., autonomous reasoning, tool use, or multi-agent orchestration).
- Knowledge in Analytics, SEO
Additional Information
- Fluency in Italian and English
