Responsibilities
- Help new hires get to productivity faster—and with confidence by supporting and evolving onboarding programs tailored to different segments.
- Ensure consistency in how reps ramp and deliver value early.
- Turn training into execution by reinforcing the sales methodology and supporting manager-led coaching programs.
- Support manager-led coaching programs that build real skill—not just knowledge.
- Partner with front-line managers and the sales coach to drive adoption and consistency in the field.
- Partner with Product Marketing to equip the field to win in competitive moments.
- Support the development of battle cards and competitive resources.
- Help maintain a consistent rhythm of updates and feedback loops from the field.
- Bring the product story to life by translating product innovation into clear, compelling messaging that reps can confidently take to market.
- Ensure reps are adopting and using Outreach to gain credibility.
- Maximize the impact of the GTM tech stack by driving adoption and effective usage of key tools such as LMS, call intelligence, sales engagement, and content platforms.
- Ensure reps are working efficiently and effectively.
- Support the rollout and reinforcement of the sales process, pipeline management, and forecasting approach.
- Ensure reps have the tools and clarity to navigate deals effectively.
- Reduce noise and increase clarity through well-structured content and playbooks, clear communication, and thoughtful content management.
- Analyze enablement engagement and performance data to identify gaps, inform improvements, and recognize what great looks like.
- Partner with GTM leadership to continuously raise the bar.
Requirements
- Bachelor’s degree in psychology, marketing, business, education or equivalent experience
- 2-4 years developing learning programs for sales/revenue teams
- 2+ years of experience working in a SaaS organization
- Strong ability to translate concepts into clear, actionable learning experiences
- Comfortable working in fast-paced, evolving environments
- Data-informed mindset—you use insights to guide decisions and improve outcomes
- Familiarity with change management approaches (e.g. the ADKAR model)
- Ability to analyze outcomes and utilize data insights to drive decision-making
- Exceptional communication skills and successful history of cross-functional collaboration
Nice to Have
- Prior experience with different CMS / LMS platforms and Conversational Intelligence tools
- Involvement in sales enablement groups (e.g. Sales Enablement Society)
- A passion for the learner experience and an understanding of how to apply best practices in building content for adult learning
- Ability to balance a focus on measurable outcomes with empathy for people, customers, and the business
- Understanding of different sales methodologies (e.g. Challenger Sale, Command of the Message)
- Experience using Outreach
- These names mean something to you: Kirkpatrick, Gagne, Bloom
- Experience designing battle cards
Benefits
- Flexible time off
- 401k to help you save for the future
- Generous medical, dental, and vision coverage for full-time employees and their dependents
- A parental leave program that includes options for a paid night nurse, and a gradual return to work
- Infertility/assisted reproductive services benefit
- Employee referral bonuses to encourage the addition of great new people to the team
- Snacks and beverages in the Office, along with fun events to celebrate
- Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
Work Arrangement
Hybrid — Seattle, Atlanta
Additional Information
- Equal opportunity employer: All applicants considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
- Dedicated to hiring the whole human, not just a resume
- Encourages applications even if not all requirements are met
