About the Role
Lead a team of sales development representatives during night hours, driving lead generation efforts through coaching, process optimization, and performance tracking while ensuring alignment with sales goals.
Responsibilities
- Supervise and mentor a team of sales development representatives on the night shift
- Develop and implement outbound strategies to generate qualified leads
- Monitor team performance using key metrics and provide actionable feedback
- Collaborate with sales and marketing teams to refine targeting and messaging
- Conduct regular one-on-one coaching sessions with team members
- Ensure adherence to outreach protocols and sales processes
- Track and report on team KPIs including call volume, conversion rates, and appointments set
- Identify training needs and coordinate skill development initiatives
- Optimize workflows to improve efficiency and effectiveness
- Serve as primary point of contact for night shift operations
- Maintain accurate CRM records and ensure data integrity
- Escalate complex issues to management when necessary
- Promote a high-energy, results-driven team culture
- Onboard and train new team members during evening and overnight hours
- Stay updated on product offerings and market trends
Nice to Have
- Experience in field service or technician-based service platforms
- Familiarity with sales automation tools
- Background in SaaS or marketplace business models
- Prior success in exceeding sales development targets
- Knowledge of customer segmentation strategies
Compensation
Competitive hourly wage with performance-based incentives
Work Arrangement
Remote position with night shift schedule
Team
Part of the sales development team focused on lead generation and outreach
Shift Details
This role operates on a night shift schedule, typically from evening into early morning hours, to support global outreach efforts and align with customer availability in different time zones.
Growth Opportunities
Team leads have a clear path for advancement into senior management roles based on performance, leadership ability, and business impact.
Not available
