Responsibilities
- Design and build scalable backend infrastructure for abuse detection, deploying AI/ML models into production systems
- Architect robust APIs, data pipelines, and service architectures supporting real-time and batch moderation workflows
- Implement comprehensive monitoring, alerting, and observability systems; establish SLIs, SLOs, and performance benchmarks
- Partner with ML engineers to translate research models into production-ready systems and integrate them across our product suite
- Drive technical decisions and contribute vision to the safety roadmap on how the next generation of platform guardrails should be built for scale and precision.
Requirements
- Direct experience tackling free-tier abuse, fraud detection, or fake-account / bot farming at scale
- 6+ years of backend software engineering experience building production systems at scale
- Strong production backend experience: distributed systems, APIs, data pipelines, and Python expertise (asynchronous Python, backend frameworks)
- Infrastructure & DevOps proficiency: cloud platforms (AWS/GCP), containerization (Docker/K8s), CI/CD pipelines
- Observability mindset with experience in monitoring tools (Prometheus, Grafana) and building observable systems
- Track record of taking products or systems from 0→1 with measurable impact, including deploying or working alongside ML/AI systems in production
Nice to Have
- Trust & Safety, Content Moderation, or Integrity engineering experience
- MLOps experience: deployment, monitoring, and versioning of ML models
- Experience with SQL, data analysis tools, real-time streaming systems (Kafka, Redis), or event-driven architectures
- Familiarity with React or modern frontend frameworks
Benefits
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
Work Arrangement
Remote (Worldwide) — London, New York, San Francisco, Warsaw
Additional Information
- This role is remote and can be executed globally.
- We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
