AOE GmbH is hiring a Sachbearbeiter/in B2B-Kundenmanagement (m/w/d)

ServiceHero aims to emerge as the premier solution provider for resolving domestic urgent situations, spanning water pipe ruptures, pest elimination, and locksmith interventions. Our digital ecosystem facilitates rapid and transparent assistance by connecting proficient specialists with affected clients. As Germany's most expansive pest control enterprise through SchädlingsHero, we have already initiated significant progress. Tasks • Process orders from B2B clientele including property management firms, hospitality establishments, insurance companies, care facilities, and dining venues. • Mediate communication between customers, their end-users (such as tenants), and our service providers to ensure seamless operational workflows. • Generate and manage invoicing documentation while preparing materials for external accounting procedures. • Maintain customer information within our customer relationship management system (HubSpot) and internal operational platforms. • Handle customer inquiries and support resolution of outstanding financial matters. Qualifications • Completed commercial training or equivalent professional certification. • Initial professional experience in commercial domains or administrative roles, preferably within B2B environments. • Proficient command of office software suites (Word, Excel, Google Docs, Google Sheets). • Foundational understanding of customer relationship management systems (e.g., HubSpot) is advantageous. • Demonstrates reliable and structured work methodology with exceptional precision and meticulousness. • Numerical aptitude and experienced in managing invoices and service assignments. • Exceptional communication capabilities and customer-centric approach. • Proactive disposition with willingness to collaborate in dynamic organizational settings. • Native-level German language proficiency in verbal and written communication. Benefits • Adaptable work schedules with remote working opportunities • 30 compensated vacation days annually • Competitive compensation package • Autonomy within designated professional responsibilities • Emerging startup environment offering substantial personal impact potential • Contemporary Berlin-based office with cutting-edge infrastructure • Dedicated professional development and learning budget ServiceHero champions equal opportunity. We are committed to cultivating an inclusive workplace environment. Applications from individuals representing diverse backgrounds, encompassing age, nationality, disability status, marital circumstances, religious perspectives, philosophical orientations, and sexual preferences are enthusiastically welcomed. Updated: 1 day ago Job ID 15282738 ServiceHero GmbH & Co.KG 11-50 Employees Household Service Sector