Responsibilities
- Evaluate transaction monitoring system cases using defined quality assurance criteria, including random sampling for regulatory reports like suspicious activity filings and risk-based reviews in key compliance domains.
- Facilitate alignment sessions, guidance forums, and structured support initiatives to ensure consistent interpretation and application of complex compliance procedures.
- Analyze underlying causes of recurring quality concerns and convert insights into practical suggestions for refining workflows, training programs, and operational guidelines.
- Collaborate with independent control groups to address audit outcomes with accurate, timely, and well-documented responses.
- Develop and communicate regular performance reports, visual dashboards, and trend evaluations that inform leadership on risk exposure, operational trends, and areas for enhancement.
- Onboard and train incoming analysts, assess sample work, and deliver targeted feedback to improve team readiness and output quality.
Work Arrangement
Hybrid
Other
- Operates as a remote-first organization with periodic in-person team intensives held quarterly, known as 'surges'.
- Position requires regular interaction and coordination across multiple geographic regions.
