Responsibilities
- Support the build and rollout of a modern Revenue Operations function, helping to implement scalable processes, systems, and tooling within a greenfield environment free from legacy tech debt.
- Build, optimise, and maintain commercial workflows across multiple systems and teams.
- Support integrations and ensure systems communicate effectively across the commercial stack.
- Help connect data sources and improve reporting accuracy and visibility across the business.
- Maintain CRM hygiene, governance, and data quality standards.
- Own and execute multiple RevOps projects simultaneously across different departments and markets.
- Support GTM efficiency and workflow management across all markets (10 current markets).
- Drive operational initiatives from setup through to execution and optimisation.
- Help operationalise initiatives that have already been identified but lack execution capacity internally.
- Improve operational efficiency by identifying gaps, friction points, and manual processes.
- Support outbound and prospecting operations, including lead enrichment, research, sequencing, and workflow setup for commercial teams.
- Improve processes and automation supporting SDRs and commercial representatives.
- Support NPS follow-up workflows and customer lifecycle processes.
- Create and maintain reporting dashboards and operational visibility for leadership teams.
Requirements
- Demonstrable experience in Revenue Operations, Sales Operations, Commercial Operations, or similar roles.
- Experience working in fast-growing or scaling companies.
- Strong systems experience. You are comfortable working directly in CRMs, automation tools, integrations, and operational platforms.
- Proven ability to execute across multiple projects and stakeholders simultaneously.
- Comfortable working cross-functionally with different teams, departments, and seniority levels.
- Strong attention to detail combined with a practical, execution-first mindset.
- Able to identify operational gaps and proactively solve problems.
Nice to Have
- Experience supporting multiple countries or international markets is a strong plus.
Work Arrangement
On-site — Stockholm
Additional Information
- Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.
- This role is based in the Epicenter building in the heart of Stockholm.
- The candidate will work primarily from the office to collaborate, connect, and build culture.
