Responsibilities
- Continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths.
- Take responsibility for own development and professional growth; identify and train role replacement in preparation for career progression
- Develop training plans that build skills and expertise and coach team members by providing timely and specific feedback to create a culture of action and accountability
- Inspire teams through shared fate, creativity, empathy, and empowerment, tailoring motivation to the individual and leveraging the strengths of the team. Act as a brand ambassador reflective of the company values
- Customer Engagement: Cultivate an environment of genuine customer connection by being highly focused on delivering exceptional customer experiences that are engaging, efficient and personalized
- Retail Experience: challenge and inspire the team to elevate every aspect of the store experience through service, merchandising, and display to create a compelling atmosphere for the customer
- Lead Change & Innovation: lead and support new ideas and initiatives to evolve the retail experience for the customer; drive sales and provide a store experience unique to Tecovas
- Analyze sales and product to identify and interpret business opportunities for the store, customer and market
- Effectively delegate and guide teams while at the same time allowing others the creativity to succeed by making strategic, business-impacting decisions
- Collaborate with key partners to lead timely and effective execution of store controls and operating standards while assuming accountability for the store’s profitability
- Manage visual execution while collaborating with key partners to assess timely and effective execution of store structure, display, merchandising while assuming accountability for the store’s profitability
- Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards
- Foster a culture of strong communication and teamwork in order to ensure a seamless balance of operational, visual and customer priorities and to facilitate problem-solving
- Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision
Requirements
- High School Diploma
- Ability to deliver excellent customer service while implementing loss prevention practices
- Ability to lift up to 30lbs regularly
- Able to regularly perform store maintenance tasks
- Must be able to reliably commute to and from the work location
- Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed
Nice to Have
- College Degree
- 5+ years Retail Store Management experience (Multi-Unit Management experience highly desired)
- Exceptional leadership, selling, and customer service skills
- Strong organizational skills and attention to detail
- Strong merchant skills and a history of delivering financial results
- Proven record of hiring and developing great talent
- Experienced in coaching, counseling & conflict resolution
- Independent, proactive, results-driven work ethic
- Utmost character, honesty, and transparency
Benefits
- We offer insurance plans that pay 79-90% of your health premium coverage and 100% of your dental & vision insurance coverage for your family/dependents
- Generous Employee Discount & Free Boots!
Work Arrangement
On-site — New Orleans
Additional Information
- Must be able to reliably commute to and from the work location
- Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed
- Able to lift up to 30lbs regularly
- Able to regularly perform store maintenance tasks
- Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory
