Position at Sol Group
The Retail Programs Implementer is responsible for executing and supporting retail programs—including Loyalty, Fleet, and future initiatives—by coordinating with cross-functional teams and ensuring activities are completed on schedule. This role tracks program milestones, resolves operational challenges, and reports performance to the Retail Programs & Business Intelligence Manager.
Key Responsibilities:
Program Implementation & Operations
Execute daily tasks required for the delivery of retail programs (Loyalty, Fleet, and future initiatives).
Collaborate with teams such as Marketing, IT, Operations, and Finance to ensure program requirements are met
Support the launch and rollout of new retail programs, following established plans and timelines.
Maintain accurate documentation and records of program activities.
Performance Monitoring & Reporting
Track program milestones, deliverables, and key performance indicators (KPIs).
Monitor program performance and report progress to the Retail Programs & Business Intelligence Manager
Identify and escalate issues or risks that may impact program success.
Assist in preparing regular reports on program status and outcomes.
BOLD Behaviors and Values
Be an ambassador and supporter of our BOLD leadership behavior and values.
When we are BOLD, we create a work environment where we can thrive and excel through continuous improvement whether we are an individual contributor, manager, director, or the senior leadership team.
Qualifications:
Bachelor’s degree in Business, Analytics, Engineering, Information Systems, or a related field.
2-4 years of progressive experience in retail operations, retail programs, program coordination, analytics support, or similar operational roles, preferably in multi-site or regional environments.
Experience in retail program implementation or operations.
Strong organizational and project management skills.
Ability to work effectively with cross-functional teams.
Proficiency in tracking KPIs and preparing performance reports.
Excellent communication and problem-solving abilities.
English language proficiency
Mastery of analytical tools (Excel, PowerBI, etc.)
Key Competencies:
Program Execution & Operational Support
Task Coordination & Follow‑Up
Cross‑Functional Collaboration
Data Tracking & Analysis
Attention to Detail & Documentation
Problem Identification & Escalation
Analytical & Critical Thinking
Customer & Commercial Focus
Performance Metrics:
Timely and accurate execution of assigned retail program activities.
Proper rollout support and stabilization of loyalty, fleet, or other retail initiatives.
Accuracy and consistency of program tracking, dashboards, and reports.
Effective coordination with internal teams to resolve operational issues impacting program delivery.
Other Information:
In addition to basic salary the successful applicant shall receive applicable job grade allowances and be eligible to participate in The Sol Group Pension Scheme and its non-contributory Group Health and Life Insurance Scheme.
Application Procedures:
Applications are to be submitted by completing the Sol Job Application Form available on the Sol website at solpetroleum.com and submitted via e-mail to careers@solpetroleum.com on or by xxxxx Applicants must complete all the requested information to be considered. Certified copies of relevant certificates will be requested for those applications under consideration. Only suitable applications will be acknowledged.
Apply on company website Santo Domingo, Dominican Republic On-site Full-time