Responsibilities
- Ensure operations meet company standards in one restaurant zone during a shift
- Enforce company policies and standards
- Manage assigned zone according to operations and safety standards
- Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed
- Direct crew members during a shift
- Provide exemplary customer service
- Support execution of reward and recognition program for crew members in the restaurant
- Authorize employee functions requiring manager approval, such as discounts and promotions
- Ensure cleanliness of the restaurant and that the facility is in good working order
- Complete other duties as assigned
Requirements
- Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
- Self-driven, flexible, and highly energetic with strong written and verbal communication skills
- Able to work effectively and efficiently both independently and collaboratively
- Able to recognize problems, set goals, execute, and convert plans into action to solve problems
- Able to work a variety of shifts including days, evenings, and weekends, and travel as needed for work-related functions and training
- Must complete all required company training programs
- 1+ years of restaurant or retail management experience, or advanced crew experience with the company
- Must be 18 years of age or older
Nice to Have
- High school diploma or equivalent preferred
Work Arrangement
On-site
Other
- The physical work environment includes working in a fast-paced kitchen environment which requires extended periods of physical exertion, such as walking, standing, lifting, and bending, and interacting with customers.
- It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment, and physical activities necessary to complete the responsibilities of the job.
- Able to work a variety of shifts including days, evenings, and weekends, and travel as needed for work-related functions and training.
- All your information will be kept confidential according to EEO guidelines.
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
