Responsibilities
- Troubleshoot, diagnose, install and repair electrical components in a residential environment
- Provide excellent customer service
- Maintain proper stock, parts, tools, and safety equipment in the vehicle
- Travel to job sites in your service area, and work with dispatchers to ensure the schedule is maintained and delays are properly communicated to the customer
- Obtain customer authorization/signature for payment (or financing) at the completion of the job
- Meeting predetermined targets and sales goals
- Assist customers in evaluating repair vs. replace options
- Assist in generating and scheduling replacement consultations (as indicated)
- Meet or exceed performance minimum standards
Requirements
- Reliable
- Possess a “customer first” work ethic
- Passion for providing customers with the best solutions possible
Benefits
- Company vehicle
- Gas card
- Cell phone
- Tablet
- 401(k) with Company Match
- High-quality, Affordable Medical, Dental, and Vision Insurance
- Health Savings Account with company contributions
- Company Paid Short-Term Disability Insurance
- Company Paid Life Insurance
- Company Paid Long-Term Disability Insurance
- Paid Holidays
- Paid Time Off (PTO)
- Parental Leave
- Tuition reimbursement
- Special deals/Discounts on a variety of services and entertainment
- Tool account
- Safety shoe reimbursement
- Family & friends discounts on services
Work Arrangement
Remote (City/Region)
Additional Information
- Travel to job sites in your service area
- Work with dispatchers to maintain schedule and communicate delays
- Obtain customer authorization/signature for payment or financing
- Meeting predetermined targets and sales goals
- Use of Service Titan platform for documentation
