Responsibilities
- Place outbound calls to both potential and existing customers.
- Effectively present and market products and services.
- Assess customer requirements and propose appropriate solutions.
- Achieve or surpass sales goals and performance benchmarks.
- Keep precise records of customer interactions and sales activities.
- Professionally address objections and resolve customer issues.
- Maintain current knowledge of products, promotions, and training.
- Adhere to scripts, policies, and procedures while utilizing available tools.
- Refer complex problems to higher-level support when needed.
- Ensure consistent attendance and comply with scheduling requirements.
Benefits
- HMO coverage including one dependent.
- Rank and file employees receive ₱100,000 coverage.
- Supervisors and managers receive ₱120,000 coverage.
- Dental coverage provided.
- In-house dental assistance worth ₱5,000.
- Free meal during training periods.
- Opportunities for career development and learning.
- Allowances for rice, clothing, laundry, and meals.
- Performance and loyalty bonuses.
- Regular disinfection and fogging of the workplace.
- Chances for growth and promotion.
- Employee shuttle services available.
- Company retreats and off-site events.
- Enhance social skills while meeting new people and making friends.
- Additional in-office rewards, raffles, recognition gifts, and treats.
Compensation
Not specified
Work Arrangement
Remote
Team
Not specified
Other
- Language requirements: High proficiency in English.
- Equipment: High-speed internet connection and a suitable quiet work environment.
- Background check: Must consent to a Level II background or security investigation including fingerprinting; job offer depends on results.
- Drug screening: Must consent to drug testing; job offer depends on results.
- Physical requirements: This role operates in a professional office setting; the employee will be largely sedentary, required to sit or stand for extended periods while using a computer and telephone headset; regularly required to operate a computer and other office equipment; occasionally required to move around the office, reach, lift or lower objects, and move items up to 40 pounds.
- Reasonable accommodation: Policy to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless it causes undue hardship.
- Diversity and equality: MCI does not discriminate based on age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws.
Not specified
