Responsibilities
- Perform DBA activities remotely with customers around the world
- Automate various DBA tasks
- Set up monitoring and other activities on customer servers
- Perform periodic health checks and reports on customer systems
- Participate in the community by blogging and other social media
- Help the MariaDB team build tools and enhancements around MariaDB
- Help improve practices and common methodologies for the Remote DBA team
- Ability to be on call as needed to guarantee customer SLAs
- Manage SkySQL customers across cloud environments
- Provide coverage during designated schedule
- Tues-Sat or Sun-Thurs shift preferred
- Ability to travel internationally for company-related meetings
Requirements
- Passion for serving customers and solving technical problems
- Experience with MariaDB/MySQL and surrounding tools
- Knowledge of SQL query writing and optimization
- Knowledge of database design, administration, development or architecture
- Understanding of various high availability environments and technologies
- Very strong troubleshooting and problem-solving skills
- Tenacity with regard to customer communication & follow-up
- Comfortable working remotely (equipment provided)
- Excellent written and spoken English communication skills
- Experience with some sort of columnar database platform
- Previous usage of database proxying technology
Nice to Have
- Experience in a 24×7 support environment
- Proficient with multiple backup utilities (mydumper, MariaDB Backup, Xtrabackup, mysqldump, etc.)
- Prior MariaDB, Percona, or MySQL support engineer experience
- Previous experience working remotely
- Proficient in one or more scripting languages (Bash, Python, Go, etc.)
- Sysadmin experience (Linux, Windows, etc.)
- Working knowledge of other database systems (Oracle, MS SQL Server, Postgres, RDS/Aurora, MongoDB, etc.)
- Contributions to open source software in the MariaDB/MySQL ecosystem
- Experience with other MariaDB products such as MaxScale, ColumnStore, Cluster/Galera, Clustrix, etc.
- Proficient with virtualization software (Xen, VirtualBox, VMware, etc.)
- Experience with cloud offerings
- Experience with automation toolsets
- Experience with containers (Kubernetes, Docker, etc)
- MariaDB/MySQL monitoring software experience
- MariaDB and/or MySQL certifications
Work Arrangement
Remote (Worldwide) — US (Remote)
Additional Information
- Must be self-motivated and capable of working autonomously
- Work involves nights, weekends, and holidays due to 24x7x365 customer coverage needs
- Global virtual team using email, Slack, web, ssh, and similar remote technologies
- Prior experience in remote working environment is ideal
- Equipment provided for remote work
- Shift preference: Tuesday-Saturday or Sunday-Thursday
- Flexible schedules with weekend coverage desirable
- Ability to travel internationally for company-related meetings
- MariaDB does not sponsor work visas or relocation
- Accommodations available for individuals with disabilities in the application and interview process
- No agency resumes accepted without prior contractual agreement
