Remote Remote (Global) Full-time

Pearl is hiring a Remote Billing & Collections Specialist for a Commercial Laundry Company

About the Role

Day-to-day, you'll audit delivery slips against production data, correct discrepancies directly in Business Central, batch-bill customers on weekly, semi-monthly, and monthly cycles, and keep sales price lists current across hundreds of customer accounts. You'll run daily revenue variance reports and investigate anomalies — a missing delivery, a mispriced item, a data gap — before they become invoicing errors. Success means 100% of billing completed on deadline each month, zero invoicing errors from pricing or assignment mistakes, and revenue anomalies caught and resolved within 24 hours. Structured onboarding is documented with step-by-step guides and training videos, and the role has a proven growth path into cash receipts posting, bank reconciliations, and sales analysis.

Responsibilities

  • Collect and audit daily delivery slips against production records to identify quantity errors, miscoded items, and incorrect customer assignments.
  • Unpost, edit, and repost delivery slips in Business Central when discrepancies are found.
  • Batch-bill customers on weekly, semi-monthly, and monthly cycles using the correct customer cards.
  • Complete all billing by the monthly consolidation deadline across 56 locations.
  • Update sales price lists in Business Central when customers notify of changes, applying changes forward only.
  • Correct and repost delivery slips with outdated pricing before month-end billing runs.
  • Run daily 30-day revenue comparison reports to identify variances against expected volumes.
  • Investigate missing deliveries or data gaps and confirm accuracy with the appropriate personnel.
  • Navigate a highly customized Business Central environment with up to 40 customer cards per account.
  • Maintain correct linkages between item codes, customer cards, service items, and sales price lists.
  • Ensure accurate item-to-customer assignments to prevent cascading invoicing errors.
  • Preserve system integrity across US and European entities when making changes.
  • Analyze data independently to resolve questions before escalating, and escalate with full context when needed.
  • Contact customers, approvers, and caterers to resolve invoice disputes such as tax exemption certificates and purchase order mismatches.
  • Coordinate in real time with facility teams and finance leadership via Microsoft Teams and email.

Requirements

  • Hands-on Microsoft Business Central experience, including posting/unposting workflows, customer cards, item codes, service items, and sales price list management.
  • 4–7 years in accounting/finance with 2–3+ years owning end-to-end AR/billing: invoice generation, billing validation, and revenue reconciliation.
  • Advanced Excel proficiency: pivot tables, VLOOKUP/XLOOKUP, trend analysis, and report building.
  • Multi-entity or multi-location B2B billing experience, including consolidated or summary billing across 20+ customer accounts.
  • Demonstrated revenue variance analysis or billing discrepancy investigation with measurable outcomes on CV.
  • C1+ English (CEFR) for daily communication with a US-based CFO, facility teams, and external customers.
  • Ability to work full US Pacific Time hours with reliable power and internet backup.

Nice to Have

  • Billing exposure in airline services, logistics, textile/linen, catering, or facility services industries.
  • Familiarity with Power BI or real-time revenue dashboards.
  • Experience growing from billing into cash receipts posting, bank reconciliations, or sales analysis.
  • Spanish fluency in addition to English.
  • Microsoft Office Specialist (MOS) certification or equivalent Excel credential.

Benefits

  • Competitive Salary: Based on experience and skills.
  • Remote Work: Fully remote—work from anywhere.
  • Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting.
  • Generous PTO: In accordance with company policy.
  • Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees.
  • Direct Mentorship: Guidance from international industry experts.
  • Learning & Development: Ongoing access to resources for professional growth.
  • Global Networking: Connect with professionals worldwide.

Compensation

Competitive Salary: Based on experience and skills.

Work Arrangement

Remote (Worldwide) — LATAM, Philippines

About the Client

A multi-generational commercial laundry serving the global airline industry is looking for a Billing & Collections Specialist to own end-to-end billing workflows in Microsoft Business Central and protect revenue data integrity across a complex, multi-site operation. The company operates 8 US facilities, 3 European sites, and a network of 30–40 subcontractors, processing linens, blankets, and textile products for over 100 domestic and international airlines and in-flight caterers. Monthly billing consolidates across 56 locations, making accuracy and speed mission-critical to company-wide cash flow.

About the Role

Day-to-day, you'll audit delivery slips against production data, correct discrepancies directly in Business Central, batch-bill customers on weekly, semi-monthly, and monthly cycles, and keep sales price lists current across hundreds of customer accounts. You'll run daily revenue variance reports and investigate anomalies — a missing delivery, a mispriced item, a data gap — before they become invoicing errors. Success means 100% of billing completed on deadline each month, zero invoicing errors from pricing or assignment mistakes, and revenue anomalies caught and resolved within 24 hours. Structured onboarding is documented with step-by-step guides and training videos, and the role has a proven growth path into cash receipts posting, bank reconciliations, and sales analysis.

Our Recruitment Process

Application Screening, Skills Assessment, Topgrading Interview, Client Interview, Job Offer, Client Onboarding

Other

  • Work Schedule: PST | Full overlap with US Pacific business hours (Monday–Friday)
  • Language: C1+ English (CEFR) for daily communication with a US-based CFO, facility teams, and external customers
  • Recruitment Process: Application Screening, Skills Assessment, Topgrading Interview, Client Interview, Job Offer, Client Onboarding
Required Skills
PowerBI
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Job Details
Location Remote
Work mode Remote (Global)
Employment Full-time
Department Finance and Accounting
Category other
Posted 16 days ago
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