Posting title: Relationship Manager - MFI & Banking sector
Internal Job title: Partnership Account Manager
About Water.org
1 in 4 people around the world lack access to safe water and 2 in 5 people don’t have access to a safe toilet. We are working every day to change this. We are Water.org. We’re here to bring water and sanitation to the world. We want to make it safe, accessible, and cost-effective because we believe that water is the way to empower a bright future that we can all share in, worldwide. We are an international nonprofit organization based in Kansas City, Missouri that has positively transformed millions of lives around the world through access to safe water and sanitation. Founded by Gary White and Matt Damon, we pioneer market-driven financial solutions to the global water crisis. For more than 30 years, we’ve been providing women hope, children health and families a bright future.
Join us as a Relationship Manager – MFI & Banking sector and be part of a mission that transforms lives. At Water.org, you’ll work at the intersection of financial inclusion and social impact—partnering with MFIs and banks to unlock affordable financing for water and sanitation. The Relationship Manager – MFI & Banking sector leads the success of our microfinance and banking partnerships—driving performance, delivering on shared priorities, and unlocking impact. You’ll act as a trusted advisor and problem-solver, helping partners design and implement programs that bring Water.org’s value to life. If you thrive on relationship-building and turning strategy into results, this role is for you.
What You’ll do
Account Management
• Serve as the primary relationship manager for assigned MFI and banking partners, fostering long-term success and satisfaction.
• Implement partner-facing service delivery and projects, ensuring alignment with agreed priorities and business plans.
• Maintain high-quality data and reporting accuracy to support decision-making and verify program outcomes.
• Nurture strong working relationships that support partner performance and the achievement of impact goals.
Business Development
• Strengthen and expand relationships with key decision-makers within your partner portfolio and/or geographic area.
• Identify and cultivate opportunities to grow Water.org’s footprint within the financial sector, including new partnerships, product innovations, or expanded financing programs.
• Support strategy execution and pipeline development for Water.org’s products and services.
Business Metrics & Reporting
• Deliver timely, accurate reporting and analysis of account performance, including program execution, funding utilization, and projected impact.
• Translate performance metrics into insights and recommendations for internal stakeholders and partners.
Why Water.org?
At Water.org, we’re dedicated to breaking barriers to safe water access for everyone, everywhere. When you join us, you’ll be part of a purpose-driven team committed to sustainability, diversity, and making a lasting impact. We offer growth opportunities, a collaborative culture, and the chance to drive global change.
Discover what makes Water.org a great place to work
Apply on company website Chennai, Tamil Nadu, India Hybrid Full-time
Water.org is hiring a Relationship Manager - MFI & Banking sector
About company
Water.org is a global nonprofit organization working to bring water and sanitation to the world. We help remove the barriers between people living in poverty and access to the safe water and sanitation solutions they need to survive and thrive.
We give our everything every day to empower people in need with these life-changing resources – giving women hope, children health, and families a bright future.
Our approach is proven and powerful. Expanding upon the success of WaterCredit, Water.org offers a portfolio of smart solutions that break down the barriers between people living in poverty and access to safe water and sanitation. We work with and through partners to close the gap in financing for universal access to safe water and sanitation.
We’ve helped empower more than 88 million people across 4 continents with access to safe water or sanitation, and the hope, health and opportunities they bring. And we are expanding our work and reaching more people in need, faster.