Responsibilities
- Build and lead the HR Operations structure and ways of working across the region, ensuring alignment with the global model.
- Oversee day-today delivery of HR services and lifecycle transactions (onboarding, changes, exits).
- Coach and develop HR Operations Specialist to ensure accuracy, consistency, and compliance.
- Maintain strong governance for data integrity, process adherence, and documentation standards.
- Collaborate closely with fellow Regional HR Operations Leads to standardize processes, templates, and service delivery across all regions.
- Share insights, challenges, and best practices regularly to ensure a unified global approach to HR Operations.
- Contribute to the design and implementation of global process maps, playbooks, and knowledge content for Tier 0/1.
- Support global alignment in systems, workflows, and automation initiatives.
- Partner with Global HRBPs, COEs, Payroll, Legal and Finance to deliver seamless and compliant HR processes.
- Act as the regional escalation point for complex or sensitive employee matters.
- Work with the Employee Relations Management Office (ERMO) on case handling standards and trend analysis.
- Ensure close partnership with Tier 0/1 teams to streamline knowledge sharing and case management.
- Identify opportunities to simplify, standardize, and automate HR processes.
- Support the introduction of digital tools, workflows, and AI-enabled solutions that enhance efficiency and employee experience.
- Contribute to global HR Operations projects, pilots, and technology deployments.
- Use metrics and data to monitor HR Operations performance, identify improvement opportunities, and drive accountability.
- Provide regional insight to the VP, HR Operations to inform decisions, trends, and prioritization.
- Foster a culture of collaboration, inclusion and continuous learning within the regional team.
- Role-model Precision’s values of Client Service, Purpose, Accountability, Mutual Respect and Collaboration.
- Encourage innovation, curiosity, and shared ownership across regions to continually evolve HR Operations globally.
Team
Structure: Regional HR Operations team reporting to global HR leadership; leads local HR Operations Specialists and collaborates with Global HRBPs, Centers of Excellence (COEs), Payroll, Legal, Employee Relations Management Office (ERMO), and global HR Operations leadership.
