Requirements
- Proven background in on-site leadership roles such as ES, ESA, COSS, Site Agent, or equivalent within rail or a related sector.
- Strong communication and interpersonal abilities, with a track record of influencing teams and enabling effective product adoption.
- Technologically confident and eager to master product details to deliver hands-on training and support in field environments.
- Meticulous in approach, with consistent adherence to defined processes and procedures.
- Proactive problem-solver who identifies issues early and applies creative thinking to improve outcomes.
- Solid understanding of railway operations and associated roles, along with current possession of a Personal Track Safety (PTS) certification or eligibility to obtain one.
- Holding a full driving licence is mandatory.
Nice to Have
- Familiarity with a range of rail roles, from frontline track staff to supervisory personnel, is advantageous.
- Hands-on experience deploying new technologies across diverse user groups with varying technical proficiency is beneficial.
- Familiarity with project management tools is a plus.
- Exposure to core project management areas including planning, risk management, dependencies, issue tracking, timelines, budgets, scope, deliverables, and quality control is desirable.
- Some commercial insight, particularly in articulating project value to clients during implementation, is valued.
Work Arrangement
On-site — Wales & Borders Route
Other
- Location: Wales
- Travel and working pattern: This is a field-based position focused on regular site visits across the Wales & Borders Route. At least three days per week will be spent at depots and worksites, with the remainder split between remote work and in-person meetings with your manager.
- Due to shift patterns of end users, the role involves working nights, weekends, and bank holidays. Flexibility to align with operational and client demands is essential.
- In return, comprehensive policies are in place covering travel, accommodation, subsistence, fatigue management, and time off in lieu.