Graham Packaging Company, a leader in sustainable packaging manufacturing, is hiring a Quality Assurance Technician for our Memphis, TN location. In this crucial onsite role, you will be responsible for attaining and maintaining quality standards for bottles as defined by drawings, specifications, and procedures. You'll work directly on monitoring finished product quality, analyzing data, and supporting our continuous improvement culture.
What You'll Do
- Understand, follow, and enforce all established safety, health, quality GMP, and company policies.
- Communicate quality information clearly with supervisors, managers, other shifts, and departments both verbally and in writing.
- Setup and maintain product files in the Infinity QS data collection system.
- Develop and analyze statistical data, control charts, and product specifications.
- Participate in continuous quality improvement projects.
- Create, implement, and maintain quality inspection criteria and procedures.
- Complete written documentation and forms as required.
- Coordinate and manage the held ware and rework processes.
- Coordinate quality activity with other departments to achieve plant objectives.
- Coordinate quality control training for employees engaged in inspection and testing.
- Play an active role on teams within the organization.
- Assist in customer complaints investigation and the corrective action process.
- Assure Operators and PMT Leads follow procedures to conduct tests and inspections.
- Change over challenge test samples during product change overs.
- Assist all plant personnel in support of Infinity and quality reporting systems.
- Conduct and participate in gage R&R studies.
- Conduct process audits and finished goods audits for every machine and report visual defects.
- Complete product qualification First Articles tests as required after Mold/Color changes and assist with new product approvals (PQP’s).
- Analyze Statistical Process Control (SPC) charts and evaluate trends.
- Retest bottle measurements from production as needed (OOS or OOC) to verify quality.
- Perform multiple inspection tests to ensure parts meet product specifications.
- Identify and segregate (HFI) non-conforming product according to established procedures.
- Audit rejected materials and customer returns and report findings.
- Monitor challenge test samples (Vision, ALPS, Metal detector) and QA supplies and request replacements.
- Cover for vacation as needed.
- Maintain inventory of all caps and notify the QA Manager when inventory is low.
- Maintain work area and test samples in a clean and orderly fashion.
What We're Looking For
- A minimum of 1 to 3 years of experience in a manufacturing environment.
- Ability to maintain regular, predictable, and punctual attendance.
- Essential computer usage and typing skills.
- Excellent verbal and written communication abilities.
- Must be able to work under pressure and meet deadlines while maintaining a positive attitude.
- Ability to work independently and carry out assignments to completion.
- Communicates effectively: conveys facts and information clearly both verbally and in writing.
- Collaborates well with others: proactively contributes to group objectives and volunteers to help others.
Nice to Have
- A minimum of 6 months of quality assurance experience.
Technical Stack
- Infinity QS data collection system
Team & Environment
You will report directly to the Quality Manager. Our company culture is built on People, Planet, and Values—a Blue Culture focused on continuous improvement, innovation, individual growth, accountability, cooperation, collaboration, integrity, and respect.
Benefits & Compensation
- Hourly compensation starting at $24.20 per hour.
- Medical, Dental, and Vision insurance effective on day one.
- 401(k) with company match effective on day one.
- Paid time off.
Work Mode
This is an onsite position based at our facility in Memphis, TN.
Graham Packaging is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status, or other characteristics protected by law.
