Responsibilities
- Lead and support QA Technicians and Specialists by providing training, guidance, scheduling support, and backup coverage during absences or staffing shortages.
- Adjust staffing schedules based on production and operational needs.
- Perform routine food safety and quality checks including weight verification, temperature monitoring, sleeving verification, receiving inspections, pre-operational and post-operational inspections, and project changeover swabbing.
- Review FSQA and production documentation daily to ensure accuracy, compliance, and completion.
- Responsible for holding and releasing questionable products or ingredients and making routine decisions regarding product deviations.
- Conduct and support internal audits and compliance programs including GMP, glass and brittle plastic inspections, environmental monitoring, monthly facility audits, mock recalls, and third-party audits.
- Lead site environmental monitoring programs, including selecting swab sites, collecting samples, coordinating third-party laboratory pickups, implementing corrective actions and filling out non conformance reports as needed.
- Assist the FSQA Manager in maintaining and continuously improving site food safety and quality systems, including SOP development, CAPA follow-up, customer complaint investigations, product testing projects, internal audits, and employee training for Production and FSQA teams.
- Maintain and enforce site FSQA programs and ensure company food safety and quality policies are consistently implemented and followed.
- Promote and support a strong food safety culture across the facility.
- Collaborate with cross-functional teams including Production, Sanitation, Inventory, R&D, and Procurement on daily operations, troubleshooting, and special projects.
- Identify and maintain relationships with the customer service team to address customer inquiries and concerns.
- Conduct reviews of non-conforming material (raw and finished product) to ensure product control is maintained and corrective actions are developed.
- Document quality assurance activities and generate audit reports.
- Administer training and development programs on quality assurance / production team, including recall procedures and special SQF projects.
- Answer regulatory questions and support compliance requirements.
- Assists in establishing nutritional data in coordination with the Research and Development Group as needed.
- Perform other duties as assigned by the FSQA Manager.
Requirements
- Associate degree
- HACCP certification
- 2 years of food manufacturing experience
- Working knowledge of quality assurance tools, methods, and concepts
- Project management skills
- Able to lift, push, or pull up to twenty-five (25) pounds.
- Able to stand, bend, lift, and move intermittently during shifts of 8+ hours.
- Comfortable working in cold temperature environments in a warehouse and cooler.
- Must be able and willing to work in refrigerated coolers and freezers.
Nice to Have
- Bachelor of Food Science Degree
- SQF and PCQI Certified
