Responsibilities
- Lead end-to-end qualitative research — interviews, usability tests, diary studies — primarily for mobile, but also web and platform experiences
- Develop and deploy surveys that complement qualitative findings and provide lightweight validation for hypotheses
- Collaborate closely with Product, Design, and Engineering to scope research, identify learning goals, and quickly synthesize findings into actionable insights
- Deliver research at the speed of the product team, not on a separate research timeline
- Advocate for the user across all touchpoints — from onboarding to creator tools to content discovery
- Help establish and evolve research best practices and scalable processes to support rapid experimentation and growing demand
Requirements
- 3+ years of industry experience in UX research, with a strong focus on qualitative methods in fast-paced, embedded product environments
- BA or equivalent experience in HCI, Psychology, Sociology, Anthropology, or a related field
- Deep expertise in qualitative research design, execution, and synthesis
- A track record of research that drove product decisions — you can point to specific features, pivots, or roadmap shifts your work shaped
- Comfortable working with quantitative data alongside your qual findings
- Strong communication skills and a collaborative approach — you build genuine thought partnerships with PMs and designers
- A proactive, flexible mindset — comfortable navigating ambiguity, shifting priorities, very tight timelines, and a fast pace of output
Nice to Have
- Experience in being the single researcher at a startup (even though we have a UX team, we function with high ownership like being the single researcher in a startup)
- Experience in mobile consumer apps related to audio, social, and music in general
- Proficiency with AI and generative technologies in product experiences
- Bonus points if you’ve used Suno to make music
