Endava is hiring a QA Lead

We are seeking an experienced RxCLAIM QA Lead to lead quality assurance activities for pharmacy benefits management (PBM) systems, with a strong focus on RxCLAIM. The ideal candidate will combine deep domain expertise in pharmacy claims with hands-on QA leadership, ensuring high-quality delivery across complex healthcare platforms. Key Responsibilities - Lead end-to-end QA activities for RxCLAIM-based applications, including test strategy, planning, execution, and defect management - Act as the QA point of contact for PBM/RxCLAIM initiatives, collaborating closely with business analysts, developers, and product owners - Define and enforce QA processes, standards, and best practices across projects - Review and validate business requirements, functional specifications, and technical designs from a QA perspective - Design and oversee test scenarios, test cases, and test data covering eligibility, claims adjudication, pricing, formularies, benefits, accumulators, and prior authorization - Lead and mentor QA analysts, providing guidance on RxCLAIM workflows and testing techniques - Coordinate SIT, UAT, and regression testing, including support for business and client UAT cycles - Ensure compliance with healthcare regulations and industry standards (HIPAA, CMS, etc.) - Track test execution metrics, defect trends, and quality KPIs; report status to stakeholders - Support automation initiatives by identifying regression candidates and working with automation teams - Participate in release planning, production validation, and post-release defect analysis Qualifications - 8+ years of experience in QA/testing, with at least 3–4 years in a QA Lead role - Strong hands-on experience with RxCLAIM (claims processing, plan setup, pricing, benefits, accumulators, DUR, PA) - Solid understanding of PBM and pharmacy domain concepts - Strong knowledge of test management and defect tracking tools (e.g., ALM, Jira, Zephyr, qTest) - Excellent analytical, problem-solving, and communication skills - Proven experience leading teams and coordinating with cross-functional stakeholders Preferred Qualifications - Experience with test automation tools and frameworks - Exposure to other PBM platforms (e.g., QNXT, Facets, ICD) - Experience working in Agile/Scrum environments - ISTQB or similar QA certification