We're looking for a QA Engineer to join our team. In this role, you'll be responsible for translating functional requirements into technical test cases within the retail merchandising business.
The ideal candidate is a self-motivated and enthusiastic techno-functional consultant with a strong understanding of Retail Merchandising. You'll collaborate closely with clients working in the US time zone.
Responsibility:
Collaborating with the client services (CS) team to design, document, and optimize QA test scripts for solutions, contributing to our centralized knowledge base.
Executing both manual and automated QA test scripts across various environments, meticulously documenting detailed results and defects in Jira.
Serving as the primary contact for client-reported issues, managing all client tickets in Jira to ensure timely resolution and clear communication.
Supporting the Product Services (PS) team by testing bug fixes, feature enhancements, and validating deliveries to ensure high-quality releases.
Participating in requirements reviews, providing valuable feedback on testability, potential risks, and quality standards.
Analyzing and troubleshooting issues, working closely with development and support teams to drive root cause analysis and resolution.
Developing and maintaining automated test suites using industry-standard frameworks like Selenium, Cypress, or similar.
Contributing to the continuous improvement of our QA processes, including test coverage, automation rates, and documentation best practices.
Utilizing generative AI tools and technologies to automate repetitive QA tasks, generate test data, and enhance test coverage and efficiency.
Mentoring and sharing QA best practices with team members, fostering a culture of quality and continuous learning.
Qualification:
Bachelor’s degree in Computer Science, Engineering, or a related field.
2 - 7 years of experience as a Software tester or QA Engineer, or related field, preferably in an international company or remote environment.
Experience in the retail domain or with retail technology solutions is highly preferred.
Proficiency in Jira for test management, defect tracking, and workflow automation.
Strong background in both manual and automated testing, with hands-on experience in test automation tools such as Selenium, Cypress, Postman, or similar.
Familiarity with scripting languages (e.g., Python, JavaScript) and version control systems (e.g., Git).
Experience with CI/CD pipelines and integrating automated tests into deployment workflows is a plus.
Strong analytical and problem-solving skills, with a keen eye for detail and a commitment to delivering high-quality solutions.
Excellent communication skills, with the ability to document findings clearly and collaborate effectively across teams.
Professional fluency in English, both spoken and written.
A proactive and innovative mindset, always challenging the status quo and seeking ways to make QA processes more reliable, efficient, and scalable.
Experience with generative AI tools or a strong willingness to learn and apply new technologies to QA processes.
Availability to work with the clients in the US time zone.
Nice to Have:
Certifications: ISTQB, CSTE, or equivalent QA certifications.
Understanding of performance metrics such as defect detection rate, test coverage, and ticket resolution time.
About Iglu
Iglu is a multinational network of companies that hires digital professionals around the world to work for international clients either fully-remote or from its locations in Thailand, Vietnam and Hong Kong. We are organized to maximize a sustainable work-life balance for our employees, whilst delivering an efficient, productive and high-quality service for our clients.
Join our community of like-minded digital professionals and access opportunities to work remotely in a whole new way. You will be part of an amazing group of people with a flexible company culture that encourages you to live the way you like and work on projects of your choice.
