Responsibilities
- Tackle hard, ambiguous questions with rigor and independence, owning projects from problem definition to final recommendation.
- Lead and manage complex projects primarily focused on operational efficiency, governance, and regulatory compliance, ensuring alignment with organizational standards and regulatory requirements across multiple jurisdictions.
- Develop and implement project plans, optimize workflows, and ensure all stakeholders are informed and engaged throughout the process.
- Collaborate with cross-functional teams, including legal, finance, and engineering, to assess the impact of operational and regulatory changes and identify areas for improvement in processes and controls.
- Monitor project progress, identify potential risks, and proactively implement mitigation strategies to ensure timely and successful project delivery.
- Establish and maintain effective project governance, ensuring that all project activities, decisions, and key milestones comply with standards and best practices.
- Prepare materials to present to senior management, internal and external stakeholders.
Requirements
- A minimum of 6 years of experience in Change Management, gained in management consulting or change management within high-growth tech companies
- Demonstrated ability to lead complex, cross-functional projects involving multiple stakeholders across various functional areas
- Strong problem-solving skills with a keen eye for detail, and the ability to understand complex technical products and articulate their value to non-technical audiences
- Hands-on, adaptable approach with comfort operating in ambiguous environments, taking on varied roles, and collaborating effectively with senior management
- Curiosity-driven mindset to effectively lead technical teams and subject matter experts
Nice to Have
- Knowledge of the payments industry and fintech landscape
- Familiarity with capital markets and risk management concepts such as financing, investments, and hedging risks
- Experience writing complex business and data requirements
- Experience with SQL, Python, or equivalent
- Familiarity with AI as an enabler of change management
