Responsibilities
- Manage full lifecycle project delivery including scope, timeline, budget, risk, and governance
- Create and maintain project plans, risk and issue logs, strategic roadmaps, and executive-level progress reports
- Coordinate alignment among business units, IT teams, external vendors, and executive sponsors
- Lead workshops, steering committee meetings, and agile sprint events
- Identify potential risks early and lead resolution efforts
- Collect and formalize business requirements, user stories, and testing criteria
- Document current and future-state business processes and operational frameworks
- Uncover opportunities for process automation, system modernization, and performance gains
- Conduct gap assessments, root cause investigations, and cost-versus-benefit analyses
- Assist in evaluating vendors, drafting RFPs, and selecting appropriate technologies
- Work with stakeholders to find high-impact areas for AI and automation
- Define AI use cases and convert business problems into technology-driven solutions
- Assess AI platforms, copilot tools, and automation software based on business needs
- Support system adoption through testing coordination, training development, and change initiatives
- Stay informed on evolving AI capabilities and introduce innovative concepts to clients
- Collaborate with technical teams during implementation, integration, and validation phases
- Contribute to data reporting, dashboard creation, data integrity, and governance activities
- Convert business needs into actionable technical specifications
- Support system upgrades across cloud platforms, ERP, CRM, EAM, GIS, and related systems
- Build strong client relationships and serve as a trusted strategic advisor
- Facilitate requirements gathering sessions, workshops, and leadership meetings
- Produce client-facing materials such as business justifications, roadmaps, and strategic recommendations
- Assist in developing proposals, statements of work, and business development efforts
- Guide junior team members and contribute to internal knowledge sharing
Work Arrangement
Hybrid