Responsibilities
- Lead project execution and strengthen internal cross-functional collaboration.
- Act as the primary operational lead for a key account team, working closely with account leads and senior leaders to maintain alignment, trust, and progress.
- Manage full lifecycle delivery of intricate, multi-channel initiatives spanning strategy, creative, digital, medical, and experiential domains.
- Oversee resource planning, capacity forecasting, and financial tracking for projects; identify risks early and develop proactive solutions.
- Contribute to project scoping, optimize team workload distribution, and monitor budget utilization to support the financial performance of the account team.
- Develop and improve project management standards, workflows, and tools to ensure consistent operations and continuous process enhancement in line with organizational values.
- Convert project scopes, briefs, and deliverable requirements into clear action plans for creative and production teams, managing outcomes from initiation to completion.
- Coordinate internal communications within the team, leading status updates, task routing, and follow-through across all initiatives.
- Support preparation for regulatory review submissions in collaboration with account and medical teams, ensuring adherence to best practices and clean deliverables.
- Ensure all outputs meet accuracy, timing, scope, quality, technical, and regulatory requirements.
- Promote a team environment rooted in accountability, teamwork, and ongoing improvement.
Benefits
- 20 days of paid time off annually
- 5 sick days per year
- Over 16 paid holidays
- 401(k) matching program
- Medical, dental, and vision insurance coverage
- Paid parental leave
- Home office setup support
- Annual team retreats
- Professional development program with coaching and annual stipend
- Ongoing expansion of benefits as the organization grows
Work Arrangement
Hybrid — Brooklyn Heights
Team
Collaborative, cross-functional team environment with a focus on in-person connection and remote flexibility.
What You’ll Love About This Role
- You’ll bring impactful ideas to life by managing critical details—timelines, workflows, and project execution—across high-priority initiatives.
- You’ll have full responsibility for the operational foundation of a team, working hand-in-hand with account and cross-functional leaders.
- You’ll grow within a dynamic agency culture that supports development through coaching, mentorship, and real-world experience.
- You’ll join a tight-knit, skilled team of professionals who are passionate about their work and enjoy the process.
Working at FWD People
- Our leadership team upholds values of integrity, adaptability, excellence, and personal growth.
- You’ll work alongside solution-oriented colleagues dedicated to advancing client success and team development.
- Our office is based in Brooklyn Heights, offering a flexible hybrid work model.
- We prioritize face-to-face collaboration while recognizing the value of remote work flexibility.
- We are committed to building a diverse, equitable, and inclusive workplace where all individuals feel respected and valued.
- As an equal-opportunity employer, we welcome applicants of all races, genders, ages, sexual orientations, and abilities.
- We believe diversity fuels innovation and success, and we actively foster a culture of mutual respect and teamwork.
Other
- Office is located in Brooklyn Heights
- Flexible hybrid work schedule
- Values in-person collaboration and connection but also offers flexibility to work from home
- Dedicated to creating a diverse, equitable, and inclusive workplace
- Equal-opportunity employer
- Diversity drives innovation and success
- Fostering a culture of respect and collaboration
