About the Role
This role is responsible for managing large-scale programs that drive service improvements and platform enhancements across multiple teams and regions.
Responsibilities
- Lead end-to-end delivery of enterprise-wide programs
- Coordinate across engineering, product, and operations teams
- Develop detailed project plans, timelines, and resource requirements
- Monitor program progress and report on key performance metrics
- Identify and mitigate risks that could impact delivery
- Ensure alignment between technical teams and business objectives
- Facilitate decision-making through structured governance processes
- Manage stakeholder expectations across multiple levels
- Drive execution of strategic initiatives with measurable outcomes
- Support change management and adoption across teams
- Maintain documentation and status reporting for leadership
- Promote best practices in program management methodologies
- Work closely with product managers to prioritize deliverables
- Ensure compliance with internal standards and audit requirements
- Lead program-level meetings and steering committee sessions
- Translate high-level goals into actionable workstreams
- Assess program health and recommend corrective actions
- Collaborate with finance on budget planning and tracking
- Integrate feedback from customers and internal users
- Drive continuous improvement in delivery processes
- Support post-implementation reviews and lessons learned
- Manage dependencies across concurrent projects
- Ensure clear communication of program goals and updates
- Escalate critical issues with recommended solutions
- Foster a culture of accountability and transparency
Compensation
Competitive salary and benefits package offered
Work Arrangement
Hybrid work model available
Team
Part of a global technology organization focused on scalable service delivery
Why This Role Matters
- This position plays a critical part in ensuring successful delivery of high-impact initiatives that shape the future of digital workflows.
- The Program Manager helps bridge strategy and execution, enabling faster innovation and improved service quality.
What You’ll Do
- Lead cross-functional teams through the full lifecycle of strategic programs.
- Work with senior leaders to define success metrics and track progress.
- Ensure alignment across departments and resolve conflicts proactively.
Visa sponsorship may be available for qualified candidates
