Unstructured Technologies is hiring a Program Manager / CS Manager - Public Sector to lead customer success and program management initiatives for our government clients. You will be the primary point of contact, ensuring the successful adoption and value realization of our solutions.
What You'll Do
- Develop and manage strategic relationships with public sector customers
- Lead program implementation and ensure successful delivery of projects
- Drive customer adoption, retention, and expansion within government accounts
- Act as the voice of the customer, providing feedback to internal product and engineering teams
- Develop and maintain program documentation, including roadmaps and performance metrics
What We're Looking For
- Proven experience in program management or customer success within the public sector
- Strong understanding of government procurement processes and compliance requirements
- Excellent client-facing communication and presentation skills
- Ability to manage complex projects with multiple stakeholders
- Experience with data-driven decision making and reporting
Work Mode
This is a fully remote position.
Unstructured Technologies is an equal opportunity employer.
