Responsibilities
- Champion continued incremental innovation and improvement to our product based on the product vision and roadmap.
- Collaborate with Product Managers and cross-functional teams to manage (development, QA, UX/UI teams) and report on the impact of product releases.
- Collaborate with Product Managers in obtaining internal governance approvals for new capabilities or use cases and in obtaining funding.
- Collaborate with Development, Implementation, and Support on backlog and capacity, balancing features, support work, technical debt, and technical improvements.
- Lead prioritization of the self-pay, payment gateway, and billing backlog to maximize business value delivery.
- Shape a scalable, API-driven payment architecture with a strong focus on security and HIPAA/PCI compliance.
- Ensure shared understanding of scope, priorities, and Definition of Ready/Done.
- Translate business needs into clear user stories and acceptance criteria.
- Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.
- Support product launches and gather user feedback for continuous improvement.
- Ensure product features comply with healthcare regulations (e.g., HIPAA).
Nice to Have
- Use SQL to explore data, validate hypotheses, and support analytical workflows.