Responsibilities
- Own the strategy and roadmap for price benchmarks and contract intelligence, turning Ramp's aggregated spend and contract dataset into the most accurate price benchmarking product on the market.
- Build the B2B marketplace primitives that let Ramp's customers discover, compare, and engage with the right vendors, and give vendors a channel to reach Ramp's buyer base with transparent, competitive pricing.
- Design "decision moments": surfaces inside Ramp that deliver the right benchmark, contract context, or vendor alternative at exactly the moment a customer is about to sign, renew, or spend.
- Partner with data science to build the extraction, normalization, and modeling pipelines that power price benchmarks, going from raw contract PDFs and spend data to unit-normalized, SKU-level intelligence a customer can act on in a negotiation.
- Define the evaluation methodology, quality bar, and feedback loops for AI-powered contract analysis, ensuring the accuracy and explainability that enterprise customers require.
- Cover the full vendor lifecycle: discovery and intake through price negotiation, contract signing, and renewal, with the right intelligence surfaced at each step.
- Develop deep understanding of how procurement, finance, and legal teams evaluate, select, and renegotiate vendors, and translate that into sharp product bets with clear customer outcomes.
- Drive cross-functional alignment on dependencies and launch readiness: GTM enablement, customer communications, compliance review, and supportability.
Requirements
- BA/BS in a technical or analytical field (Computer Science, Engineering, Analytics, Mathematics, Economics, or related).
- 5+ years of product management experience, ideally with products where data quality and customer trust are the core value proposition.
- Sharp product judgment on data products and marketplaces: you understand flywheel dynamics, network effects, coverage-versus-accuracy tradeoffs, and the cold-start problem.
- AI fluency: hands-on experience building AI features, comfort with LLM-based extraction and retrieval, evaluation methodology, and human-in-the-loop design.
- Strong commercial instincts: you understand how businesses buy software, what levers drive negotiation outcomes, and why price transparency changes behavior.
- Track record building products where trust is earned over time: explainability, auditability, graceful degradation, and clear user controls.
- Comfort working in technical environments (Figma, SQL, Git) and prototyping quickly with modern AI tools (Claude Code, Cursor).
- Clear, direct communication across technical and non-technical stakeholders; ability to make a crisp case for a product bet without a deck full of slides.
Nice to Have
- Experience building price benchmarking, market intelligence, or contract analytics products, anywhere from procurement software to B2B SaaS to fintech.
- Marketplace experience: supply/demand matching, seller acquisition, buyer discovery, and the trust primitives that make two-sided systems work.
- Document understanding: OCR, LLM-based extraction, normalizing structured data from unstructured contracts.
- Background in procurement, vendor management, or enterprise SaaS buying and selling, either as a PM or as a practitioner.
- Familiarity with compliance-adjacent domains: vendor due diligence, security reviews, NDAs, audit trails.
- Experience at a high-growth startup taking 0→1 products to scale.
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Work Arrangement
Hybrid — NYC, SF
Additional Information
- This role requires in-person presence at our NYC or SF office at least 2 days/week.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
