Responsibilities
- Conduct discovery research such as user interviews, literature reviews, support analysis, and product analytics to identify user needs.
- Summarize findings and share them clearly with the team.
- Engage in assumption mapping and collaborate with Design, Product Analytics, and Engineering to run experiments.
- Log enhancement requests in the backlog and work with requestors to identify the underlying problem.
- Gather basic inputs to score problems and opportunities, and help prioritize which to address.
- Participate in opportunity mapping for prioritized items to identify potential solutions.
- Develop and promote a product strategy and one-year roadmap aligned with the overall portfolio.
- Understand target outcomes and business cases for your product area, and create roadmaps and requirements focused on delivering value.
- Ensure epics include a viable plan to track progress toward outcomes.
- Use story mapping and splitting techniques to break down initiatives into epics and stories that deliver incremental value quickly.
- Collaborate with multiple functions to ensure breakdowns can be implemented efficiently.
- Coordinate with engineering to create the list of stories and epics for each sprint based on priority, effort, capacity, and dependencies.
- Write epics and stories with comprehensive, clear, and concise information and strong acceptance criteria.
- Lead refinement sessions and answer questions as needed.
- Track sprint progress and notify stakeholders of delays.
- Work with peers and cross-functional teams to unblock dependencies or escalate issues.
- Collaborate with Product Analytics to identify UI and API events that help understand user experience and adoption, and document tracking needs in stories and epics.
- Prepare release notes, update living documents, and answer questions during rollout as needed.
Requirements
- Bachelor's degree in business, computer science, engineering, or equivalent practical experience in product management.
- Minimum 3+ years of product management and/or product design experience.
- 3+ years managing complex initiatives from start to finish using product management processes and best practices.
- Experience defining and implementing product metrics to track performance and success.
- Experience handling all stages of product delivery.
- Experience representing various customers and stakeholders during planning.
- Solid understanding of basic P&C insurance technology, including functionality, limitations, advantages, and future direction.
- Basic understanding of the insurance technology ecosystem, including common integrations and dependencies.
- Skilled at managing products with an active development roadmap.
- Proficient at influencing product and cross-functional business teams through earned leadership and strong communication skills.
- Experience working in agile software delivery.
- Able to develop and present complex problems in a straightforward way.
- Exceptional verbal, oral, and written communication skills.
Nice to Have
- 2+ years experience working with rating platform and rules engine.
- 2+ years experience building software platforms in insurance for business-critical functions such as rating, underwriting, and insurance configuration.
- 1+ years of advanced knowledge of Guidewire product models, specifically working on Guidewire Policy Center, with knowledge of its function in underwriting/sales workflows, policy rating, rules engine, and Guidewire product models.
- 2+ years experience working with Property & Casualty insurance platform.
Benefits
- Competitive compensation
- Flexibility to work from anywhere in the United States for most positions
- Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
- Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
- Medical, dental, vision, life, and pet insurance
- 401(k) retirement savings plan with company match
- Engaging work environment
- Promotional opportunities
- Education assistance
- Professional and personal development opportunities
- Company recognition program
- Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more
Compensation
Competitive compensation
Work Arrangement
Flexibility to work from anywhere in the United States for most positions
