Responsibilities
- Define and drive the roadmap for features and services that power the on-demand logistics execution platform, supporting a network of 20,000 last-mile drivers operating in the network.
- Innovate and improve the back-end systems that enable seamless and scalable delivery execution.
- Work closely with engineering, design, operations, and executive teams to enhance driver and logistics systems.
- Collaborate with drivers and logistics stakeholders to ensure the product meets both operational and customer needs.
- Translate business needs into actionable and measurable projects; partner with business owners to understand their challenges and priorities, to translate these into initiatives that improve the on-demand delivery experience.
- Foster a culture of continuous improvement by evolving product management practices to suit the fast-paced, dynamic nature of on-demand logistics.
- Define and monitor key metrics (e.g., delivery times, driver utilization, cost per delivery) to inform product decisions.
- Use data to create compelling business cases for prioritizing initiatives.
- Analyse and understand project scope and core objectives through requirements workshops with stakeholders to define business requirements.
- Conduct workshops with stakeholders to elicit detailed functional requirements.
- Document requirements (OKR & BRS) for engineering teams to create technical specifications.
- Collaborate with technical lead and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs.
- Work with technical leads and subject matter experts to align on the technical vision, balancing the operational trade-offs with usability, scalability, and performance.
- Coordinate cross-functional teams, including engineers, BI analysts, and UI designers, to deliver projects on time and within scope.
- Track project progress from concept to release, ensuring alignment with business goals.
- Evolve appropriate Product Management practices for a responsive, dynamic environment to foster cost-effective execution to commitments.
- Collaborate with QA teams to review test plans and scripts, ensuring comprehensive coverage and high-quality product releases.
- Perform user acceptance testing to validate functionality.
- Project management by setting timelines, driving project schedules and leading cross-functional development teams from design through to release.
- Monitor for slippage and/or update timelines and adjust for changing scopes of work or consider mitigation options.
- Understand your target “customer” — assess both drivers and end-users to ensure products deliver a seamless, efficient, and transparent experience.
- Performing user acceptance testing.
Benefits
- Market-related Total Remuneration Package with full flexibility according to your needs.
- Hybrid working model.
- Mentorship programme.
- Naspers Tech Community & Online Learning: Free access to courses on MyAcademy, Udacity, Coursera, and more.
- Regular social events and out-of-office activities (e.g., hikes, mini-golf).
- Staff discount on millions of products across 28 departments.
- Birthday leave.
- Latest tech equipment: choice of Mac or Windows, two monitors or one.
- Free parking.
- Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
Work Arrangement
Hybrid
Team
Structure: Part of the Logistics Product team within the Takealot Group, working across Takealot.com and Mr D.. Reports to: Logistics Product Lead
Additional Information
- Applicants from previously disadvantaged groups and people with disabilities will be given preference.
- Equal Opportunity Employer.
