Responsibilities
- Assist product managers in defining and gathering requirements to develop and launch features across the AI and customer service technology portfolio.
- Perform data analysis and market research on user behavior, virtual assistant support, and HR/benefits trends to guide product decisions.
- Collect and analyze product metrics to evaluate feature performance and assess impact on member experience.
- Test and validate functionality to ensure high-quality releases and enhance user experience.
- Engage in daily scrum ceremonies and planning sessions.
Work Arrangement
Remote (Worldwide)
