Responsibilities
- Define and prioritize: Own and drive the product strategy for wholesale insights and analytics, connecting your roadmap to measurable outcomes for brands, retailers, and the network.
- Discover and validate: Conduct ongoing discovery with brands and retailers to understand how they measure performance, where current reporting falls short, and what decisions they need better data to make.
- Translate complexity: Work closely with engineering and data teams to translate complex data models and reporting requirements into clear, well-scoped product direction.
- Measure and iterate: Define success metrics for every initiative, measure outcomes after launch, and use evidence to inform what comes next.
- Partner across the business: Collaborate with go-to-market, customer success, and strategic brand partners to ensure insights features are adopted, understood, and driving value.
- Work across the platform: Identify and manage dependencies with adjacent product surfaces, including platform data infrastructure, the buyer experience, and AI-powered wholesale capabilities.
- Raise the bar: Contribute to broader team and organizational objectives beyond your immediate squad.
Requirements
- 3+ years of product management experience, with a track record of delivering data-driven or analytics-facing products in a B2B SaaS environment.
- Strong analytical thinking, including comfort working with KPIs, data models, and product metrics to validate hypotheses and inform decisions.
- Experience conducting customer discovery (interviews, surveys, usability sessions) and translating qualitative and quantitative feedback into product direction.
- Demonstrated ability to collaborate effectively with engineering, design, data, and go-to-market teams in a cross-functional, distributed environment.
- Strong prioritization skills and comfort making tradeoffs with incomplete information.
- Clear written and verbal communication, with the ability to tailor messages for technical teams, senior stakeholders, and customers alike.
- Familiarity with Agile product development practices and modern product tooling.
Nice to Have
- Experience building or owning reporting, BI, or dashboard products.
- SQL proficiency or hands-on experience working with data teams on data models and pipelines.
- Understanding of wholesale, retail, or merchandising workflows; how brands sell to retailers and how buyers make purchasing decisions.
- Familiarity with AI or recommendation system concepts as applied to business intelligence or analytics products.
Benefits
- Lots of autonomy, flexible work culture, and the option of fully remote work
- Genuine career opportunities in a company that is creating new roles every day
- Work on a product used by thousands of brands and retailers across the wholesale industry
- Work in a team big enough for growth but lean enough to make a real impact
- Lightspeed equity scheme (we are all owners)
- Flexible paid time off policy
- Extended healthcare benefits
- Health and wellness benefit of $500 per year
- Mental health online platform and counseling & coaching services
- Paid leave and assistance for new parents
- LinkedIn Learning license
- Volunteer day
Work Arrangement
Remote (Worldwide)
Additional Information
- Compensation range: $115,000 TO $130,000 CAD (for candidates hired in Ontario)
- Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by recruiting and hiring teams.
- Recruitment agencies: Lightspeed does not accept unsolicited agency resumes.
- Accommodations available on request for candidates during the selection process.
- Equal opportunity employer committed to inclusion and barrier-free workplace.