Responsibilities
- Own the end-to-end lifecycle for your product area—from discovery through delivery and continuous improvement
- Break down ambiguous problems into clear, actionable plans with strong attention to detail
- Drive execution across engineering, design, and operations with a bias for action and accountability
- Anticipate risks, dependencies, and gaps early—proactively drive resolution without waiting for direction
- Act as the connective tissue across teams to ensure nothing falls through the cracks
- Communicate clearly with key stakeholders and managers on problems, insights, risks, and paths forward—always bringing recommendations to drive alignment and decisions
- Ensure requirements are clearly documented, maintained, and kept up to date as scope, decisions, and dependencies evolve
- Understand product planning cycles and proactively prepare and plan engineering and testing work across multiple domains to support timely, coordinated delivery
- Operate with urgency in fast-moving environments, consistently pushing initiatives across the finish line
- Use quantitative and qualitative data to diagnose problems, validate hypotheses, and measure impact
- Identify opportunities to leverage AI/ML or automation to improve customer experience, streamline operations, or drive smarter decision-making
- Apply structured problem-solving to translate data insights into clear product actions and prioritization
- Work closely with engineering teams on API-driven systems, integrations, and backend workflows
- Translate business needs into clear technical requirements.
- Partner with technical teams to break work into delivery plans, sequencing dependencies across domains and ensuring teams are prepared for upcoming planning cycles
- Understand system architecture and trade-offs to make informed product decisions
- Bring a customer-obsessed mindset to identify and prioritize opportunities that reduce friction, improve customer experience, and drive scale
- Balance customer needs, operational realities, and revenue impact in decision-making
- Partner cross-functionally (Care, Ops, Engineering, Design) to deliver end-to-end outcomes
Requirements
- 4 –5+ years in product management or a related role
- Proven track record of driving execution in complex, cross-functional environments in product management
- Experience working on technical products (APIs, platforms, or data systems)
- Payments experience with an understanding of how ACH, checks, and virtual card (VCC) payments operate in B2B environments
- Familiarity with the B2B payments market, AP workflows, ERP integrations, and financial systems
- Strong analytical capability—comfortable with data analysis, metrics, and experimentation
- Solid technical fluency—able to engage deeply with engineers on system design and trade-offs
- Ability to structure ambiguous problems and translate them into clear roadmaps and deliverables
- Excellent communication skills, with the ability to clearly explain problems, insights, trade-offs, and recommended paths forward to key stakeholders and managers.
- Customer obsessed: You deeply understand customer pain points and use that insight to shape better product outcomes
- Detail-oriented: You catch gaps others miss and ensure high-quality execution
- Proactive: You identify problems early and move without being asked
- GSD mindset: You consistently deliver results and push work across the finish line
- Complex problem solver: You enjoy untangling ambiguity, connecting dots across teams, and solving hard problems in cross-functional environments
- Ownership: You think beyond your scope and take accountability for outcomes
Nice to Have
- B2B SaaS / fintech preferred
- Exposure to data products, analytics, or AI-driven capabilities (e.g., recommendations, automation, intelligent workflows)
- Curious about AI & data: You actively look for ways to apply AI/automation to solve problems better and faster
