Responsibilities
- Collaborate with engineering teams and clients to develop and launch scalable AI agents capable of managing thousands of daily customer interactions.
- Interact with stakeholders across all organizational levels to identify and evaluate business requirements.
- Conduct live demonstrations of the virtual agent platform to showcase capabilities and value.
- Work alongside technical teams to resolve complex business process challenges through technology solutions.
- Enhance virtual agent functionality to meet and anticipate client needs and operational workflows.
- Serve as a trusted advisor by guiding clients on long-term technical direction and adoption strategies.
- Collaborate with product and engineering teams to define and prioritize features that directly support client success.
Work Arrangement
Remote — San Francisco, Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, Sydney
Other
- Fluency in both French and English is mandatory for this position.
- The role requires regular engagement with clients at all levels of their organizations.
- Preparing and delivering demonstrations of the virtual agent platform is a core responsibility.
- The role includes resolving technical obstacles in client workflows in collaboration with technical teams.
- You will act as a strategic advisor, helping clients shape and execute long-term technical plans.
