Responsibilities
- Manage the complete lifecycle of the Journey Workbench to map claimant experiences from initial ad interaction to case resolution.
- Create and maintain a public-facing Claimant Portal for real-time status access, evidence submission, and updates.
- Construct scalable data pipelines for growth initiatives, including integration with paid advertising platforms and accurate attribution tracking.
- Develop an AI-powered workflow that converts Slack-based change requests into automated code submissions using large language models with full codebase awareness.
- Respond to urgent technical issues and production incidents, balancing immediate solutions with sustainable system design.
- Lead the transition of existing systems to a modern architecture without service interruption.
- Advance operational efficiency through digitization of paper-based processes, automation of government documentation, and implementation of comprehensive monitoring.
Benefits
- Comprehensive medical, dental, and vision coverage with zero-premium plan options and access to FSA and HSA accounts.
- 15 days of earned paid time off, 11 recognized federal holidays, and designated sick leave.
- Eight weeks of fully paid parental leave for all caregivers, plus a two-week flexible reintegration period.
- Annual $500 allowance for learning and two dedicated days per year for professional growth activities.
- Remote-first work model using Slack and Gather for daily collaboration.
- Opportunity to participate in up to six in-person team gatherings annually.
Compensation
Market-competitive salaries with performance-based increases and equity grants.
Work Arrangement
Flexible remote work environment
Team
Team communicates primarily through Slack and Gather, with periodic in-person offsites.
Other
- Flexible remote work environment.
- Team uses Slack and Gather for communication.
- Hosts in-person team offsites up to six times per year.
- Equity grants provided as part of compensation.
