BetterHelp is looking for a Product Designer, Therapist Platform to drive the user experience for mental health professionals on our platform. In this role, you will own and lead design for critical features, working autonomously on complex problems and partnering with cross-functional teams to shape high-impact product experiences.

What You'll Do

Design end-to-end experiences, from discovery to user flows, wireframes, and production-quality UI in Figma.
Proactively identify UI/UX inconsistencies and experience gaps and propose scalable solutions.
Write detailed design specifications and partner closely with engineering throughout implementation and QA.
Work cross-functionally with Product, Engineering, Data, and Research to define problems, explore solutions, and align on outcomes.
Use quantitative metrics (experiments, analytics) and qualitative insight to evaluate shipped designs and drive continuous improvement.
Contribute to design quality across the org, participating in critiques, design reviews, and pattern evolution.
Influence strategy by synthesizing insights and highlighting opportunities for UX improvements and product innovation.

What We're Looking For

3+ years of professional product design experience in consumer-facing digital products.
Strong portfolio demonstrating research-driven design, UI/UX craft, and measurable product impact.
Expertise in creating advanced user flows, prototypes, and high-fidelity UI in Figma.
Ability to think strategically while executing with detail, clarity, and speed.
Experience partnering with PMs and engineers on complex feature delivery.
Strong communication and storytelling skills, able to articulate rationale and influence stakeholders.
Comfort navigating ambiguity and structuring problems with limited direction.

Nice to Have

Experience designing for multi-sided marketplaces (e.g., client + provider experiences).
Familiarity with mental health, healthcare, regulated workflows, or HIPAA considerations.
Knowledge of experimentation, CRO flows, or growth design.
Experience contributing to or using design systems in production.

Technical Stack

Figma

Team & Environment

Part of a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders.

Benefits & Compensation

Compensation: $130,000 - $140,000
Remote work with regular in-person bonding experiences sponsored by the company
Competitive compensation
Holistic perks program (including free therapy, employee wellness, and more)
Excellent health, dental, and vision coverage
401k benefits with employer matching contribution
The chance to build something that changes lives – and that people love
Any piece of hardware or software that will make you happy and productive
An awesome community of co-workers

Work Mode

This is a remote position. Candidates must be based in the United States.

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.